Below you'll find a list of all posts that have been categorized as “business”
Understanding the local negotiation style is key to getting the business outcome you want If youÂ’’ve ever tried to buy a carpet in a Turkish bazaar, you’Â’ll know the ritual. The seller mentions a ridiculous price. You (if you are bold enough) make a ludicrously low offer. The seller expresses outrage. You haggle for a while. If your nerve is …
In his day to day professional life, Dwayne Richards serves as a financial advisor, finance director, and CPA to his clients in the Toronto area. One of his side projects is his podcast, Comm Cafe, which he uses to spread practical business advice and to share his guests’ informative and inspirational stories. Recently Dwayne invited Christian Höferle to be a …
Tami Savage is an Air Force veteran, a self-professed computer geek, and a process, automation & systems consultant in the Washington, D.C. area. She recently approached us to learn how The Culture Mastery uses assessment tools and personality profiles in order to serve our clients. The result of her inquiry was an interview Tami conducted with Christian Höferle, The Culture …
Making the business case for cultural competence No matter whether you are expanding your business into foreign markets, trying to recruit the best candidates from a diverse talent pool, leading a multinational (and perhaps remote) team of people, or ensuring your marketing and branding messages are received in the intended way: cultural competence and having a global mindset – your ability …
Taking inventory and being grateful As 2017 is drawing to a close many of us are stepping back from day to day routines and work schedules in order to reflect on the year that was and to recharge for the new year. We take inventory and celebrate our successes. Among the biggest reasons to celebrate for our team at The …
Global readiness to decide biggest site selection deal of the decade Ever since Amazon announced that the company is looking to build a second headquarter (HQ2) in North America the race is on among site selection professionals and communities in the United States and Canada. Aside from hard economic and infrastructural factors, cities will now experience that cultural readiness isn’t …
Helping U.S.-based businesses become more successful when working with Mexico and Colombia With Latin America as the closest and one of the largest markets for U.S. business, companies that want to succeed have to overcome challenges and meet opportunities of intercultural communication with their Latin American counterparts. The U.S. Commercial Service is partnering with The Culture Mastery for a workshop which will provide …
Which competencies are the most in demand for international business? And what type of business training do companies need to invest in to ensure their talent pool is equipped with the competencies required to succeed in markets around the world? These are questions which continue to come up in the conversations with our clients. Consequently, the next question usually is: How do …
When emotions hit a high, intelligence drops to a low Whether we like it or not: Sometimes people lose their temper and act out against others. And it is usually not a pretty picture. When this happens to company leaders on foreign assignment it can create a ripple effect with far greater reach than the untamed emotional release itself. In 2016 a cross-cultural incident …
On this episode Pellegrino Riccardi explains how he reconciles his three cultural backgrounds Born in the UK to parents who came from Avellino in Southern Italy, and raised in a bicultural family in Bath – an English city which first experienced visitors from ancient Rome as early as AD 60 – Pellegrino now lives in Norway with his Norwegian wife …
Global Excellence – Affordable Results – Trusted Methodology – Harmonious Connection Does your organization consistently meet its global growth goals? Are you finding that selling and marketing to clients and prospects from outside your country is more challenging than in your home market? With the BANK personality training system this challenge will soon be a thing of the past. We are …
Recently on this blog you found our Table of Elements for Global Business Readiness. It has become quite popular among our clients. And it’s exciting to see that EDGE Business Magazine published a modified version in its January 2017 issue. In their Skill Sets column Christian Höferle explains the importance of cultural competence for sustainable growth for ‘glocal’ businesses. Cultural Competence a KeyGrowth Factor …
Getting outside of your comfort zone is easier with the tips in Andy Molinsky’s new book, Reach Exactly a year after he first appeared as a guest on The Culture Guy Podcast, Andy Molinsky is back. In this first episode of 2017 Andy talks about his latest book, Reach: A New Strategy to help You Step Outside Your Comfort Zone. Often, …
Why international attorneys need to learn about intercultural communication Jeri Weber is an attorney-at-law and an intercultural consultant for legal professionals. She was born and raised in the U.S. Midwest, spent time in Asia as an exchange student and has lived and worked in China, Indonesia, the Netherlands, Belgium, and Germany. On this episode Jeri highlights the fact that most …
Why Mitch Patel thinks skills can be taught and not attitude Mitul “Mitch” Patel is the founder and CEO of Vision Hospitality Group, Inc., which will celebrate its 20th anniversary next year. Mitch is the son of immigrants from India – his father came to California from a village in Gujarat with $8 in his pocket. Today Mitch leads an …
This November I attended a SIETAR meeting for the first time. Not sure why it took me so long to engage with intercultural professionals and educators at this level. I certainly recommend you don’t wait as long as I did. The gathering I attended was the annual conference of SIETAR USA in Tulsa, Oklahoma. The convention officially started on the …
Cheri Tree is the founder and CEO of B.A.N.K.code, a company which developed a unique personality-based sales training approach. On this episode she shares the story how her nomad upbringing lead her to crack personality codes. Coming from a U.S. military family, Cheri traveled a lot during her childhood and when she was a student. Now, as an adult, she …
Many of the readers of this blog and users of our website work across cultures or with teams across borders and cultures on a regular basis – whether you spend your time in the office or out on the road. When you do work with people who are different than you, it is critical to have a rough sense of …
If you travel internationally for work or leisure, you surely have come across guides about etiquette and manners in foreign lands. Visual guides and infographics have become particularly popular in recent years – like these examples: IG1 • IG2 • IG3 • IG4. With respect to differences in hand gestures around the world these guides are helpful but they are …
When people communicate they don’t only use their words, they always include parts of their body to convey their message. Depending on where in the world we are from, we use our hands, our heads, and the rest of our bodies differently. You’ll find hundreds of infographics on the internet highlighting how some gestures work in certain cultures but would …
