body language

Learn to Read Body Language Across Cultures for Global Business Success

No matter how strong your foreign language skills may be – without the ability to effectively interpret body language across cultures, you’ll struggle to understand all the complex communicative details of global business. So how can you learn to make sense of nonverbal cues in different cultural contexts and feel more confident in a range of situations? You may find …

Normal

Busting the Myth of “Normal” [The Culture Guy Podcast]

Dave Kerpen: “No one I know grew up feeling ‘normal’” Those of you who have ever worked with The Culture Mastery or who have experienced me on a stage or in a training room know this: In our work the concept of “normal” usually comes with quotation marks. “Normal” is an arbitrary concept because what’s normal for one culture may …

expat management

Money, Time, Manpower – Stinginess With a Tiny Slice May Cost You the Entire Expat Pie

Any cost-conscious organization sending employees abroad needs to be prudent and justify all the expenses of an expatriate assignment. Smart organizations know that a small percentage of the overall expat management cost protects their investment in global talent. International employee relocations can fail for various reasons: A company may have chosen the wrong team member for the overseas job. The expat …

The Best (and worst) Countries for Expat Job Assignments

Relocating to a new country can be a challenge. It typically means working in a different environment, with new colleagues, settling into a new city and making it home, and needing to establish a new social life. The latest InterNations expatriate survey might make it easier to decide which destination will be best for an international job assignment. According to global …

Global Strategy Luncheon

Get the Latest on Developing a Global HR Strategy

In order to help global assignees and their families succeed when relocating internationally, human resources departments in multinational organizations need to have state-of-the-art tools to manage employee mobility and they need to have a wellformed global HR strategy. On September 27, 2018 language services firms TransNation Translations and Fluency Corp will host a lunch and learn session for human resources professionals …

manage diversity

How Unmanaged Diversity Will Lead to a Mess in Global Business [The Culture Guy Podcast]

When companies fail abroad, 50% to 70% of the time this is due to cultural differences that have not been addressed, says Sophie Lechner. The CEO of Global Commerce Education and creator of The G2 Experience is dedicated to making her clients aware of the dissimilarities and contrasts between markets and countries. Sophie Lechner about how organizing diversity properly will …

World Cup Final

Can cultural differences between France and Croatia impact the World Cup Final?

The 2018 World Cup final will be football’s clash of the year, as France plays Croatia for the ultimate title. But will a contest on the pitch also translate to a collision of cultures? Right before the start of this year’s World Cup we put together an overview of all the cultures which were represented at the tournament. Here now is a …

Mexico City

Why knowing Spanish isn’t good enough to be successful in Latin America [The Culture Guy Podcast]

Adjusting to cultural differences between Spain and the Spanish-speaking parts of the Americas Spanish is the world’s second most common language with more than 400 million native speakers. Comparable to English it has been a lingua franca for centuries and you’ll find people on five continents whose first language is Spanish. This linguistic commonality, however, does not translate into cultural …

webinar Mexico USA

Are Mexico and the United States really two distant neighbors?

Learn how to remove US-Mexican cultural roadblocks during this webinar 🇲🇽 💥 🇺🇸 With immigration and border security issues unresolved and while NAFTA is undergoing an overhaul with unclear outcome, trade relations between Mexico and the United States remain vital to both countries’ bottom line. The legal and political frameworks of business across North America may experience a reorganization, yet the nature of …

BANK intro Atlanta GACC

Learn To Decode How People Make Decisions

Getting to “Yes” quicker and more often Success in business depends on your ability to connect with other people, earn their attention and trust, and eventually close deals with them. Doing this and deciphering how people make decisions in an international context is disproportionately more challenging than working with local customers and vendors. Are you finding that selling and marketing …

Comm Cafe Podcast Dwayne RIchards

Culture, Passion, and Business in the Comm Cafe

In his day to day professional life, Dwayne Richards serves as a financial advisor, finance director, and CPA to his clients in the Toronto area. One of his side projects is his podcast, Comm Cafe, which he uses to spread practical business advice and to share his guests’ informative and inspirational stories. Recently Dwayne invited Christian Höferle to be a …

Talking Global Business with The Culture Guy

Tami Savage is an Air Force veteran, a self-professed computer geek, and a process, automation & systems consultant in the Washington, D.C. area. She recently approached us to learn how The Culture Mastery uses assessment tools and personality profiles in order to serve our clients. The result of her inquiry was an interview Tami conducted with Christian Höferle, The Culture …

Combining Czech, Japanese, and U.S. Influences to Boost Global Business [The Culture Guy Podcast]

From Third Culture Kid to International Business Etiquette Expert She lived abroad as a child and as an adult; she studied, worked, and traveled to more than 70 countries on 7 continents; she speaks French and Czech. Today Sharon Schweitzer has built a career around understanding cultural differences and the tremendous role they play in building strong and successful international business …

training.group

The 7 Questions You Want to Ask a Cultural Training Firm

Inquire Before You Hire a Cultural Training Provider In an interconnected world with a global economy, every company is now competing on an international level. Unless, of course, they fail to develop the cross-cultural skill set which is needed to be successful in today’s business world. Companies who fall behind on building cultural competency are leaving money on the table. …

cultural competence

When Businesses Embrace a Global Mindset They Get Better Results

Making the business case for cultural competence No matter whether you are expanding your business into foreign markets, trying to recruit the best candidates from a diverse talent pool, leading a multinational (and perhaps remote) team of people, or ensuring your marketing and branding messages are received in the intended way: cultural competence and having a global mindset – your ability …

cultural assessment

The Culture Assessments You Need to Master Global Business in 2018

You Can’t Manage What You Don’t Measure Most of you have probably heard this axiom before. It is attributed to leadership and management thought leader Peter Drucker who argues that without collecting and analyzing data we have no way of tracking whether and how we are reaching our goals. If your goal this year (notice that we’re not talking about …

Making the Top Ten Lists in 2017

Taking inventory and being grateful As 2017 is drawing to a close many of us are stepping back from day to day routines and work schedules in order to reflect on the year that was and to recharge for the new year. We take inventory and celebrate our successes. Among the biggest reasons to celebrate for our team at The …

leadership

How leadership differs across cultures

What makes leaders good in the workplace? That depends on where in the world your workplace is. But one thing is clear: in most situations today, good leaders need to be able to manage across cultures. This means listening to what people are saying and understanding it; reading between the lines, rather than simply reacting. Leadership today requires a high …

Why failure is no fiasco and rather feedback [The Culture Guy Podcast]

Rachel Smets shares her confidence hacks for moving abroad On this episode Rachel Smets, author of “Awaken Your Confidence,” shares her experiences of moving abroad and living in different countries. Born and raised in Belgium, she currently resides in the Netherlands. She left home in her mid-20s and moved to Spain where she landed her first job abroad. Over the years, Rachel has lived in …

Buddha Boy Monk Silence

When silence doesn’t mean the same thing in different cultures

“Speech is silver. Silence is golden” This is a widely-used saying that many people in many countries are familiar with. And silence also has many different meanings in cross-cultural communication. Silence can be used to intimidate; or to save face; to show respect; or it can simply suggest that the other person is relaxed enough in your company to enjoy a …