Reaping the Full Benefits of Foreign Investment Requires ICE-Q

The nature of a multinational company (MNC) is to invest capital in markets outside of the country in which it began its operations. Typically, this business activity is called foreign direct investment (FDI). For open economies to flourish, cross-border trade is essential. Another critical factor for successful international business is ICE-Q – a combination of three essential, durable skills: subject …

The One Goal You Can Set for a Positive 2022

Around the turn of the year magazines, news outlets, social networks, blogs, podcasts, and all sorts of other media are full with ideas and tips around making New Year’s resolutions. Some of you might be aware of the dirty little secret to this culturally motivated routine of making commitments to significant, meaningful, and lasting change: More often than not this …

Why Our Delight Should Matter to You

When you search for a consultant, a coach, or a trainer, you probably are not seeking mediocrity for your organization. Right? That’s why we’re delighted to share with you a distinction our founder recently earned from one of our partners: IOR Global Services named Christian Höferle Trainer of the Year – Excellence in Innovation! How is this relevant to me, you ask? Since …

Communicating with Cultural Sensitivity in a Zoom World

We are curious about your feedback on this podcast. Allen Koski and Andrew Jernigan interviewed TCM founder Christian Höferle for their New Nomad Podcast. They talked about efficient communication in times of remote work and across cultures. Christian had a chance to share some useful tips on how to navigate the world of virtual meetings and conferences while still being …

Coaching with Cultural Competence for ICF’s International Coaching Week

Working with clients from around the globe, our trainer and coaching team is often confronted with people who don’t share the same cultural background as them. The relationships between a coach and their coachee develop quite differently when first languages aren’t the same or when the formative influences of culture are dissimilar. The International Coaching Federation recognizes this and offered …

women at the meeting

Why Cultural Intelligence is a Must-Have Power Skill for Global Business

Smart human resources professionals and savvy executive leaders know that if we want to be successful in increasingly diverse and global workplaces we need a set of power skills that too often aren’t taught in colleges, business schools, or as part of workforce development trainings. In an episode of Alchemizing HR — a webinar series hosted by HRCI, the premier …

Should You Change Your Corporate Culture?

Chances are, if you’re asking yourself this question, the answer may very well be yes. On the popular and well respected Decision Vision Podcast, hosted by Michael Blake for Brady Ware & Company, Christian Höferle is sharing some insights on corporate culture, creating cohesion with employees scattered around the world, and the importance of developing ICE-Q for global business success. In the …

What it Takes to Lead in a Multicultural, Multinational Environment

Despite the continuing trend towards more nationalistic and protectionist policies we have been seeing in many countries around the word, the interconnectedness and the interdependence of the global economy remains a reality. Cross-border business is likely to go on, no matter what the regulatory restrictions are. As a result, the need to develop leaders with a global mindset is unchanged. …

Why the Level of Your Global Success Depends on Your Cultural Intelligence

Are you “culture-wise”? How much effort does it take you to adjust your work style during business interactions which involve people outside of your home culture? There are many similar terms for this power skill: culture-wise, culture-savvy, intercultural readiness, […many more…] and cultural intelligence. You can, of course, work successfully at an international scale and never develop it, but you …

Mexico United States Cultural Differences

What You should Know about Cultural Differences Between the U.S. and Mexico

As part of our Fall/Winter Webinar series we recently offered a joint session on the main cultural roadblocks between the United States and Mexico, together with our partners at Gea Cultura. During this webinar Salvador Rodríguez Gil Batista and Christian Höferle identified ways to establish robust and reliable bridges across the Rio Grande/Bravo. Watch the webinar recording here and learn …

The Culture Moment 45

The Culture Moment 45

A recent article on Harvard Business Review (HBR) asks: “Are You Sugarcoating Your Feedback Without Realizing It?“. Apparently, many employees want negative feedback to be delivered in a more candid way. It has been our experience that you best take that with a pinch of salt, if you work in a global context. Make sure you adjust your candor to …

Learning to Go 120 Miles Wide and 2 Inches Deep as a California Expat

Back from California’s beaches Martin Brem reflects on expat life He works for one of the most global businesses in one of the most global industries. Yet, when Martin Brem made a professional move from Central Europe to Southern California for the music business, his Red Bull wings didn’t fully prepare him for the cultural change he was about to …

The Culture Moment 43

Why do people call some of the most essential abilities “soft skills”? How can strengths like effective and impactful communication, the ability to relate and connect to people, adaptability, integrity, or cultural intelligence be seriously described as “soft” – as in “less relevant than hard”? How about we rather call these strengths Human Skills or People Skills? The term we …

A Look at Global Employee Relocation in 2019

The peak season for relocation — June through August — is nearly over. One of the most common reasons why people move is that they are changing jobs or starting a new job. For some of these relocating employees, getting to their new homes will involve a lot more than just loading their stuff into a moving van. That’s because …

Fuel your Transatlantic Growth – Close the Culture Gap to Germany!

Learn how to avoid major cross-cultural mishaps when doing business in Germany, Austria, and Switzerland in our upcoming webinar. 🇺🇸🇩🇪🇦🇹🇨🇦🇨🇭 Do you want to accelerate your business success in German-speaking Europe? Are you interested in protecting your transatlantic investment in talent and assets? This webinar will walk you through the triggers and tripwires of German business culture and showcase strategies …

The Culture Moment 40

The Culture Moment 40

This corner of the world comes with a fascinating blend of cultures. Somewhere in the Alpine region. At an elevation of around 4,200 feet. Where everyone speaks at least two languages. And where the local culture is, in fact, a mix of two. This is the mountain refuge my family has been coming to for decades. I remember hiking up …

The Culture Moment 37

The Culture Moment 37

What’s an excellent way to create connection when you are dealing with people from different cultures? Make sure to try food and drink. Share a beverage, share a meal. And, very important: show genuine interest in the other culture’s drinking and eating traditions. Then, in return, offer your culture’s traditions to others. What is The Culture Moment? The Culture Moment …

The Culture Moment 36

The Culture Moment 36

Somehow this episode of The Culture Moment turned into a bit of a rant. Let’s blame it on the rain… How authentic can we be when we work across cultures? And how authentic do we want to be when we are having a less than perfect day? Some musings about accepting the fact that, as humans, we are imperfectly perfect. …

The Culture Moment 35

The Culture Moment 35

Just like you allocate time and resources for maintaining your real estate, you want to schedule culture maintenance for your organization. Take care of weeds and uncontrolled growth. What is The Culture Moment? The Culture Moment is our short-form video format: every clip is a bit more than three minutes long and contains a complimentary intercultural nugget, presented by Christian …

The Culture Moment 32+33+34

The Culture Moments 32+33+34

A lot of our clients work in a global context between English-speaking North America and German-speaking Europe. That’s why we compiled nine tips on how to improve your transatlantic communication with people from the United States and Canada, if you are a foreigner from the heart of Europe. Would you like these 9 tips explored in more detail and combined …