“Chinese bastards”: What we can learn from Daimler’s cross-cultural incident

When emotions hit a high, intelligence drops to a low Whether we like it or not: Sometimes people lose their temper and act out against others. And it is usually not a pretty picture. When this happens to company leaders on foreign assignment it can create a ripple effect with far greater reach than the untamed emotional release itself. In 2016 a cross-cultural incident …

How to become a cultural chameleon [The Culture Guy Podcast]

On this episode Pellegrino Riccardi explains how he reconciles his three cultural backgrounds Born in the UK to parents who came from Avellino in Southern Italy, and raised in a bicultural family in Bath – an English city which first experienced visitors from ancient Rome as early as AD 60 – Pellegrino now lives in Norway with his Norwegian wife …

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Meet your global growth goals with BANK

Global Excellence – Affordable Results – Trusted Methodology – Harmonious Connection Does your organization consistently meet its global growth goals? Are you finding that selling and marketing to clients and prospects from outside your country is more challenging than in your home market? With the BANK personality training system this challenge will soon be a thing of the past. We are …

What executives, doctors, lawyers, students, teachers, baristas, and goat farmers have in common [The Culture Guy Podcast]

Getting outside of your comfort zone is easier with the tips in Andy Molinsky’s new book, Reach Exactly a year after he first appeared as a guest on The Culture Guy Podcast, Andy Molinsky is back. In this first episode of 2017 Andy talks about his latest book, Reach: A New Strategy to help You Step Outside Your Comfort Zone. Often, …

How lawyers can cross cultures with ease [The Culture Guy Podcast]

Why international attorneys need to learn about intercultural communication Jeri Weber is an attorney-at-law and an intercultural consultant for legal professionals. She was born and raised in the U.S. Midwest, spent time in Asia as an exchange student and has lived and worked in China, Indonesia, the Netherlands, Belgium, and Germany. On this episode Jeri highlights the fact that most …

Crack the Cultural Codes of 10 Countries

Many of the readers of this blog and users of our website work across cultures or with teams across borders and cultures on a regular basis – whether you spend your time in the office or out on the road. When you do work with people who are different than you, it is critical to have a rough sense of …

Get your global gestures guide to go with Gestunary

If you travel internationally for work or leisure, you surely have come across guides about etiquette and manners in foreign lands. Visual guides and infographics have become particularly popular in recent years – like these examples: IG1 • IG2 • IG3 • IG4. With respect to differences in hand gestures around the world these guides are helpful but they are …

What are you doing with your hands? [The Culture Guy Podcast]

When people communicate they don’t only use their words, they always include parts of their body to convey their message. Depending on where in the world we are from, we use our hands, our heads, and the rest of our bodies differently. You’ll find hundreds of infographics on the internet highlighting how some gestures work in certain cultures but would …

Let’s talk about sex(ism), baby! [The Culture Guy Podcast]

During this episode I’ll be talking about sex. In a clean and mature way. It is still a podcast around the topic of sex – and about sexism. Let me be really clear: sexism will hurt your business. And sometimes you will encounter it coming from angles you weren’t expecting. I recently wrote a piece about this topic on our …

When the expat dream turns into a career challenge [The Culture Guy Podcast]

In the past few weeks we have been posting several useful articles on our Facebook Page about life abroad, the challenges of expatriation, raising children overseas with two languages, and repatriating back home after having lived abroad for years. So it is time we let someone who has been through all of these stages share her story. Meet Germany-native Tina …

Balancing different leadership approaches as an expat boss [The Culture Guy Podcast]

As the daughter of first generation immigrants to Australia, Stephanie Barros learned from childhood on how to balance the cultures of her birth country and those cultures represented in her family who, hailing from the Philippines, combines roots from England, Spain, Portugal, and Germany. Today, living in Singapore with her family and working as an executive for a U.S.-based, multinational …

24 entrepreneurs share global business tips

Recently I was featured in the video series Entrepreneurs Conquering the World, together with 23 other international business leaders. Each of us shared in a 30-minute interview some of the keys to our success – how we discovered and mastered the art of doing business internationally. If you missed any of the interviews or the free gifts that each speaker …

What do expat families need away from home? Join the conversation!

You may have heard the phrase: Companies don’t go global, people do. And the people who go global to take their companies with them want to be as successful abroad as possible. Who is responsible for their success? There are many factors: The expatriates themselves have to do what’s in their power to get the skills, tools, and support they …

Solving a translation challenge with the help of sex workers [The Culture Guy Podcast]

In this episode Christian talks once more to Kyle Hegarty, who is the Managing Director of Leadership Nomad, part of the TSL Group, where he focuses on helping companies expand across the globe. This is the second time Kyle is a guest on the podcast. You can also hear him talk about the challenges of dealing with time zones in global business. Kyle …

Overcoming the “Asia challenge” for a Western business [The Culture Guy Podcast]

In this episode Christian talks with Andreas Kambach, a native of Germany who works as a management consultant for Liebich & Partner, predominantly in Southeast Asian markets. Andreas has spent most of his professional career working for German tool manufacturers and helped build sales and distribution arms in India, China, Thailand, and Singapore. Today he utilizes his experience of developing …

How a TCK uses his difference to make a difference [The Culture Guy Podcast]

In this episode Christian talks with Tayo Rockson, whom some might label as a poster-child third-culture kid (TCK). Tayo was born in Nigeria and grew up in several different countries, among them Sweden, Burkina Faso, Vietnam, and the United States. He is the author of “The Ultimate Guide to TCK Living: Understanding The World Around You” and host of the …

How learning to say “I’m sorry” helps you recover from cultural faux pas [The Culture Guy Podcast]

In this episode Christian talks to Mamie Lamley, founder of Mandala Mystics and Coach at Empowerment on Fire. Ms. Mamie is a native of Waiʻanae, a small city on the island of O’ahu, which is part of Hawai’i, the 50th State of the USA. During the interview she explains how to properly pronounce these place names, and you’ll learn what …

Why hiring for “cultural fit” is usually a bad idea

Hiring for “cultural fit” has been a buzz word for the human resource and talent development field in recent years. Search for the term on Google and you’ll get more than 22 million results. If you follow this topic you’ll see that the concept appears to be widely accepted across many industries. The idea that sorting for compatibility with an …

Why the smell of lions can be misleading [The Culture Guy Podcast]

In this episode Christian talks to Joe Lurie, author of the book Perception and Deception – A mind-opening journey across cultures. The book is is an engaging and insightful introduction to cross-cultural communication in a globalized world. It contains dozens of intriguing intercultural experiences, gathered from Joe’s research and his decades living abroad and managing UC Berkeley’s International House, a …

Master the Art of Crossing Cultures with this Superpower

  In this interview he recently gave Joel D. Roberts, Christian Höferle talks about how you can cross cultures efficiently – with more ease and less stress by applying a certain “superpower.”         If you are interested in learning more about cultural competence, we invite you to sign up for our newsletter, The Culture Reflections. As a …