Learn from U.S. Commercial Service & The Culture Mastery about business in Latin America

Helping U.S.-based businesses become more successful when working with Mexico and Colombia With Latin America as the closest and one of the largest markets for U.S. business, companies that want to succeed have to overcome challenges and meet opportunities of intercultural communication with their Latin American counterparts. The U.S. Commercial Service is partnering with The Culture Mastery for a workshop which will provide …

Teach the relevant skills in your business training to see your global teams rise

Which competencies are the most in demand for international business? And what type of business training do companies need to invest in to ensure their talent pool is equipped with the competencies required to succeed in markets around the world? These are questions which continue to come up in the conversations with our clients. Consequently, the next question usually is: How do …

“Chinese bastards”: What we can learn from Daimler’s cross-cultural incident

When emotions hit a high, intelligence drops to a low Whether we like it or not: Sometimes people lose their temper and act out against others. And it is usually not a pretty picture. When this happens to company leaders on foreign assignment it can create a ripple effect with far greater reach than the untamed emotional release itself. In 2016 a cross-cultural incident …

How to become a cultural chameleon [The Culture Guy Podcast]

On this episode Pellegrino Riccardi explains how he reconciles his three cultural backgrounds Born in the UK to parents who came from Avellino in Southern Italy, and raised in a bicultural family in Bath – an English city which first experienced visitors from ancient Rome as early as AD 60 – Pellegrino now lives in Norway with his Norwegian wife …

Meet your global growth goals with BANK

Global Excellence – Affordable Results – Trusted Methodology – Harmonious Connection Does your organization consistently meet its global growth goals? Are you finding that selling and marketing to clients and prospects from outside your country is more challenging than in your home market? With the BANK personality training system this challenge will soon be a thing of the past. We are …

Why cultural competence is one of seven success factors for ‘glocal’ business

Recently on this blog you found our Table of Elements for Global Business Readiness. It has become quite popular among our clients. And it’s exciting to see that EDGE Business Magazine published a modified version in its January 2017 issue. In their Skill Sets column Christian Höferle explains the importance of cultural competence for sustainable growth for ‘glocal’ businesses. Cultural Competence a KeyGrowth Factor …

How lawyers can cross cultures with ease [The Culture Guy Podcast]

Why international attorneys need to learn about intercultural communication Jeri Weber is an attorney-at-law and an intercultural consultant for legal professionals. She was born and raised in the U.S. Midwest, spent time in Asia as an exchange student and has lived and worked in China, Indonesia, the Netherlands, Belgium, and Germany. On this episode Jeri highlights the fact that most …

Cultural work in a post-truth, narcissistic world

This November I attended a SIETAR meeting for the first time. Not sure why it took me so long to engage with intercultural professionals and educators at this level. I certainly recommend you don’t wait as long as I did. The gathering I attended was the annual conference of SIETAR USA in Tulsa, Oklahoma. The convention officially started on the …

How a global traveler discovered the B.A.N.K. code [The Culture Guy Podcast]

Cheri Tree is the founder and CEO of B.A.N.K.code, a company which developed a unique personality-based sales training approach. On this episode she shares the story how her nomad upbringing lead her to crack personality codes. Coming from a U.S. military family, Cheri traveled a lot during her childhood and when she was a student. Now, as an adult, she …

Crack the Cultural Codes of 10 Countries

Many of the readers of this blog and users of our website work across cultures or with teams across borders and cultures on a regular basis – whether you spend your time in the office or out on the road. When you do work with people who are different than you, it is critical to have a rough sense of …

Get your global gestures guide to go with Gestunary

If you travel internationally for work or leisure, you surely have come across guides about etiquette and manners in foreign lands. Visual guides and infographics have become particularly popular in recent years – like these examples: IG1 • IG2 • IG3 • IG4. With respect to differences in hand gestures around the world these guides are helpful but they are …

What are you doing with your hands? [The Culture Guy Podcast]

When people communicate they don’t only use their words, they always include parts of their body to convey their message. Depending on where in the world we are from, we use our hands, our heads, and the rest of our bodies differently. You’ll find hundreds of infographics on the internet highlighting how some gestures work in certain cultures but would …

Master these skills to become an efficient global leader

When Andreas Gelder was transferred to the U.S. subsidiary of his company, his responsibilities shifted. At the head offices of his European employer he was a young up-and-comer and a part of a larger team in the finance department. Now he had to master several new roles: he became the head of finance for the Americas – a territory which …

Let’s talk about sex(ism), baby! [The Culture Guy Podcast]

During this episode I’ll be talking about sex. In a clean and mature way. It is still a podcast around the topic of sex – and about sexism. Let me be really clear: sexism will hurt your business. And sometimes you will encounter it coming from angles you weren’t expecting. I recently wrote a piece about this topic on our …

Building trust in global negotiations

Negotiations are part of almost every communication. We talk to come to an agreement with our counterpart. This could be simply to decide on a time for a meeting, to approve a business strategy, or to make a deal. In global business more often than not these negotiations are done using the English language. Whether you are a native speaker …

Gender roles and sexism as obstacles for global success

At the time of writing this article, gender (in)equality in the world is front and center of the global news cycle: The campaign season for the general election in the United States is in full swing and the topic of gender equality has been one of the main narratives in comparing the candidates for President. Reports about terrorist attacks inevitably …

Why you need to attend the annual conference of SIETAR USA [The Culture Guy Podcast]

Brett Parry, who serves as the Director of Communication and Marketing for SIETAR USA, is an independent intercultural coach and facilitator. Originally from Australia, he works throughout the United States from his home base in Chicago. In his role at SIETAR (Society for Intercultural Education, Training and Research), he has spearheaded efforts to revamp the organization’s online presence and digital …

How Joe Lurie intrigues people through difference [The Culture Guy Podcast]

Joe Lurie, the author of Perception and Deception – A mind-opening journey across cultures, is back for another conversation about bringing people from around the world together. If you missed the first time Joe was a guest on The Culture Guy Podcast, you can listen to the episode in the archives. During this new episode Joe shares with Christian his …

The table of elements for global business readiness

What do expat families need away from home? Which factors make a community a desirable expatriate destination? Our clients trust us and rely on us that we will lead their teams to more success across cultural borders. We are the aspirin to your expat headache. So we researched the most important success factors and compiled them below in the infographic …

Balancing different leadership approaches as an expat boss [The Culture Guy Podcast]

As the daughter of first generation immigrants to Australia, Stephanie Barros learned from childhood on how to balance the cultures of her birth country and those cultures represented in her family who, hailing from the Philippines, combines roots from England, Spain, Portugal, and Germany. Today, living in Singapore with her family and working as an executive for a U.S.-based, multinational …