ritual tea ceremony coronavirus covid-19

Why People Need Rituals, Especially in Times of Uncertainty

A guest blog by Dimitris Xygalatas which originally appeared at The Conversation. Responding to the coronavirus pandemic, most American universities have suspended all campus activities. Like millions of people all around the world, the lives of students all over the U.S. has changed overnight. When I met my students for what was going to be our last in-class meeting of the …

building trust

Are some cultures really less trusting than others?

Nobel laureate Kenneth Arrow once described trust as a “lubricant of a social system”. Economic exchange, in particular, is virtually impossible without at least some level of trust. While markets, shops and online traders attempt to reduce uncertainty through customer reviews or free returns policies, consumers have to decide for themselves whether to trust unknown trading partners calling themselves obscure …

Building trust in global negotiations

Negotiations are part of almost every communication. We talk to come to an agreement with our counterpart. This could be simply to decide on a time for a meeting, to approve a business strategy, or to make a deal. In global business more often than not these negotiations are done using the English language. Whether you are a native speaker …