cultural intelligence CQ ICE-Q

Why the Level of Your Global Success Depends on Your Cultural Intelligence

Are you “culture-wise”? How much effort does it take you to adjust your work style during business interactions which involve people outside of your home culture? There are many similar terms for this power skill: culture-wise, culture-savvy, intercultural readiness, […many more…] and cultural intelligence. You can, of course, work successfully at an international scale and never develop it, but you …

Toastmasters Webinar series

The “Communicating Across Cultures” Series

On the back of their cover story in the July 2020 issue of Toastmaster Magazine, the Toastmasters International organization hosted a series of panel discussions around the topic of efficient cross-cultural communication. The webinar series was a tremendous success which attracted a combined international audience of more than 5,200 attendees (with an additional 9,300 people registered to get access to …

Toastmaster bridging the gap

How Levels of Directness in Feedback Vary by Culture and Why That Matters

One of the trickiest communication challenges for global professionals is giving appropriate feedback across cultures. High versus low context messaging style and varying distribution of power and influence in a culture are among the determining factors for adjusting your feedback to different situations. TCM founder Christian Höferle recently had the opportunity to share some insights around the topic of cross-cultural …

12 minute convos

A 12 Minute Convo about Culture

In the fall of 2017 a Caribbean podcaster reached out to Christian to ask if he wanted to be a guest on his program. More than two years later, Engel Jones featured him on his podcast a second time. Born and raised on the twin island of Trinidad and Tobago, Engel loves great conversation. And he likes those chats short …

managing crisis function culture

Managing a Crisis May Very Well be a Function of Culture

The current coronavirus pandemic has caught many of us by surprise. It has caused a lot of stress, fear, confusion, and uncertainty for the future in people and businesses alike, all over the world. To face the coming challenges in the workplace and the world at large, it is critical that employees know how to respond to the psychological, social, …

Crisis Management across Cultures

Crisis Management across Cultures

By now almost every country around the world has confirmed cases of Covid-19 and chances are you are currently working from home or in spatial distance from coworkers and customers. Political, community and corporate leaders are being called upon to respond. At times like these, contrasts in styles come into full view. Which is why we think it is a …

language courses

Get Culture AND Language!

All of our culture programs now come with a complimentary language course! We have been offering online language learning courses for business professionals for more than a year now. Enabled via our partnership with Gymglish our clients have been able to choose French and English as available course work. As one of our service improvements for this year we are now happy to announce that we added Spanish and German …

Velocity Radio Business Christian Hoeferle J.R. McNair

TCM on Velocity Small Business Radio

In December of 2019 our team had the pleasure of participating in the Atlanta Entrepreneur Summit, hosted by the Millionaire Mastermind Academy. The event offered corporations, organizations, and governmental entities an opportunity to reach more than 500 business owners and aspiring entrepreneurs. The Summit brought together hundreds of influential – mainly female – entrepreneurs, business leaders, and start-ups to provide …

Uinfluence podcast Christian Höferle

Sharing the business influence of TCM on the Uinfluence Podcast

In the field of podcasting it is not uncommon that podcast hosts become guests on other people’s podcasts. Sometimes storytellers inspire other storytellers. And ideally the topics they discuss on their programs aren’t circling around the same theme. This is the case with staff training and organizational development expert Raphael Mavi and Christian Höferle. When Mavi, who produces the Uinfluence …

The Culture Moment 14

The Culture Moment 14

The topic for The Culture Moment #14: How cultural comparison frameworks have their limitations and why it’s so important to flex and train our “cultural muscle” in order to expand our Zone of Appropriateness. ❯❯❯ Check here for more details and specifically check out Country Navigator and the GlobeSmart Profile. What is The Culture Moment? The Culture Moment is our …

Four Types of Cross-Cultural Training

In an international context, smart business decisions depend on the ability to bridge cultural differences. Your employees need to be able to understand these differences and how to work across cultures. We put together four types of cross-cultural training formats and other support services for expatriates and global leaders to help international top talent in bridging the gaps between cultures. …