BANKlogo

Meet your global growth goals with BANK

Global Excellence – Affordable Results – Trusted Methodology – Harmonious Connection Does your organization consistently meet its global growth goals? Are you finding that selling and marketing to clients and prospects from outside your country is more challenging than in your home market? With the BANK personality training system this challenge will soon be a thing of the past. We are …

Crack the Cultural Codes of 10 Countries

Many of the readers of this blog and users of our website work across cultures or with teams across borders and cultures on a regular basis – whether you spend your time in the office or out on the road. When you do work with people who are different than you, it is critical to have a rough sense of …

How to Build Trust in Global Negotiations

Negotiations are part of almost every communication. We talk to come to an agreement with our counterpart. This could be simply to decide on a time for a meeting, to approve a business strategy, or to make a deal. In global business more often than not these negotiations are done using the English language. Whether you are a native speaker …

The Culture Guy Podcast

How Joe Lurie intrigues people through difference [The Culture Guy Podcast]

Joe Lurie, the author of Perception and Deception – A mind-opening journey across cultures, is back for another conversation about bringing people from around the world together. If you missed the first time Joe was a guest on The Culture Guy Podcast, you can listen to the episode in the archives. During this new episode Joe shares with Christian his …

Balancing different leadership approaches as an expat boss [The Culture Guy Podcast]

As the daughter of first generation immigrants to Australia, Stephanie Barros learned from childhood on how to balance the cultures of her birth country and those cultures represented in her family who, hailing from the Philippines, combines roots from England, Spain, Portugal, and Germany. Today, living in Singapore with her family and working as an executive for a U.S.-based, multinational …

Follow your passion to deal with the challenges of living abroad [The Culture Guy Podcast]

Living abroad as an expatriate family comes with privileges and challenges. Belén Galindo Lizaldre and her husband Roberto Goñi Ruiz uprooted their family of four from Pamplona (Spain) to move to Chattanooga, TN in the United States. Three years in the Tennessee Valley have left a lasting impression on this expat family and on this episode Belén & Roberto share …

Solving a translation challenge with the help of sex workers [The Culture Guy Podcast]

In this episode Christian talks once more to Kyle Hegarty, who is the Managing Director of Leadership Nomad, part of the TSL Group, where he focuses on helping companies expand across the globe. This is the second time Kyle is a guest on the podcast. You can also hear him talk about the challenges of dealing with time zones in global business. Kyle …

How learning to say “I’m sorry” helps you recover from cultural faux pas [The Culture Guy Podcast]

In this episode Christian talks to Mamie Lamley, founder of Mandala Mystics and Coach at Empowerment on Fire. Ms. Mamie is a native of WaiÊ»anae, a small city on the island of O’ahu, which is part of Hawai’i, the 50th State of the USA. During the interview she explains how to properly pronounce these place names, and you’ll learn what …

Why hiring for “cultural fit” is usually a bad idea

Hiring for “cultural fit” has been a buzz word for the human resource and talent development field in recent years. Search for the term on Google and you’ll get more than 22 million results. If you follow this topic you’ll see that the concept appears to be widely accepted across many industries. The idea that sorting for compatibility with an …

Master the Art of Crossing Cultures with this Superpower

  In this interview he recently gave Joel D. Roberts, Christian Höferle talks about how you can cross cultures efficiently – with more ease and less stress by applying a certain “superpower.”         If you are interested in learning more about cultural competence, we invite you to sign up for our newsletter, The Culture Reflections. As a …

Why time zones suck when working globally [The Culture Guy Podcast]

In this episode Christian talks to Kyle Hegarty, who is the Managing Director of Leadership Nomad, part of the TSL Group, where he focuses on helping companies expand across the globe. Kyle has spent the past decade living in Southeast Asia and tells people: “From what I’ve seen and experienced first-hand, the area where companies fall short the most seems …

How Johnnie Cass fights the Tall Poppy Syndrome [The Culture Guy Podcast]

In this episode Christian talks to Johnnie Cass, communication expert, international speaker, NLP master, and coach from Sydney, Australia. Johnnie has been traveling the word for the past 15+ years and has worked with tens of thousands of individuals on five continents, coaching them all to greater levels of personal and business success. With a diverse background in film, television and …

Learning to read The Culture Map with Erin Meyer [The Culture Guy Podcast]

In this March 2016 episode Christian talks to Erin Meyer, Professor at INSEAD University in Paris, one of the leading international business schools. Erin is also the author of The Culture Map. Originally from Minnesota, Erin has been living in Paris for many years. Prior to that she worked in different parts of the world, e.g. in Botswana. There she …

From Samurai to Third Culture Kid to Culture Connector [The Culture Guy Podcast]

In this February 2016 episode Christian talks to Dr. Takanori K. Endo, CEO of Mind Life Solutions, and Crucing, LLC. Dr. Endo is a licensed clinical psychologist, international trainer, and speaker. Since 2005 he has dedicated his time to researching human psychology as it relates to competence, crisis, and conflict resolution. He has helped thousands of people in over 30 …

Finding the zone of appropriateness when crossing cultures [The Culture Guy Podcast]

In this first episode of 2016 Christian talks to Andy Molinsky, author of the book “Global Dexterity” and Professor at International Management and Organizational Behavior at Brandeis University. Andy specializes in cross-cultural interaction in business settings and has created a popular MBA course focused on cross-cultural adaptation. He has published widely on the topic of cultural adaptation; his work has …

How to motivate and inspire other cultures by being you [The Culture Guy Podcast]

In this episode Christian talks to Robert Riopel, international trainer and teacher for New Peaks. Robert is Canadian and lives in Calgary, Alberta with his wife Roxanne and his razorback pig Gracie May – you’ll have to listen to the show to hear what that is all about. Robert is a Master Trainer for New Peaks and Christian has had …

A gift for those who want an amazing 2016

As the holiday season in the Western world is in full swing, you may still be wondering which gifts to get this year. And since readers of this website are typically involved in making a transition in their professional or personal lives, I have just the right gift idea for you. My friend and mentor Adam Markel, who leads the …

From New Zealand to China, from Australia to Papua New Guinea [The Culture Guy Podcast]

In this episode Christian talks to Trisha Carter, founder of the Cultural Intelligence (CI) Collective in Sydney (Australia). The CI Collective is a comprehensive on-line resource that supports successful cross-cultural adaptation. Trisha shares with us her experience of living and working in several Southeast Asian cultures. She has over 15 years experience as an intercultural coach and trainer helping hundreds of …

Work. Together. Across Cultures.

Welcome to The Culture Mastery! Effective May 1, 2015, our company, formerly known as Höferle Consulting, will serve our clients as a revamped business entity: We are now The Culture Mastery, LLC. After more than six years in business our company has evolved. And so have our customers. Initially, Höferle Consulting was established to serve mainly clients from North America and …