Global Excellence – Affordable Results – Trusted Methodology – Harmonious Connection Does your organization consistently meet its global growth goals? Are you finding that selling and marketing to clients and prospects from outside your country is more challenging than in your home market? With the BANK personality training system this challenge will soon be a thing of the past. We are …
Recently on this blog you found our Table of Elements for Global Business Readiness. It has become quite popular among our clients. And it’s exciting to see that EDGE Business Magazine published a modified version in its January 2017 issue. In their Skill Sets column Christian Höferle explains the importance of cultural competence for sustainable growth for ‘glocal’ businesses. Cultural Competence a KeyGrowth Factor …
This November I attended a SIETAR meeting for the first time. Not sure why it took me so long to engage with intercultural professionals and educators at this level. I certainly recommend you don’t wait as long as I did. The gathering I attended was the annual conference of SIETAR USA in Tulsa, Oklahoma. The convention officially started on the …
Many of the readers of this blog and users of our website work across cultures or with teams across borders and cultures on a regular basis – whether you spend your time in the office or out on the road. When you do work with people who are different than you, it is critical to have a rough sense of …
If you travel internationally for work or leisure, you surely have come across guides about etiquette and manners in foreign lands. Visual guides and infographics have become particularly popular in recent years – like these examples: IG1 • IG2 • IG3 • IG4. With respect to differences in hand gestures around the world these guides are helpful but they are …
When science compares cultures it often uses the measurement tool of dimensions. There are several dimensional models out there with the Hofstede and Trompenaars frameworks being among those which are cited most. In recent years modifications like the one Erin Meyer outlines in her book The Culture Map or Andy Molinsky’s Global Dexterity have become very popular in the cross-cultural …
When Andreas Gelder was transferred to the U.S. subsidiary of his company, his responsibilities shifted. At the head offices of his European employer he was a young up-and-comer and a part of a larger team in the finance department. Now he had to master several new roles: he became the head of finance for the Americas – a territory which …
Negotiations are part of almost every communication. We talk to come to an agreement with our counterpart. This could be simply to decide on a time for a meeting, to approve a business strategy, or to make a deal. In global business more often than not these negotiations are done using the English language. Whether you are a native speaker …
At the time of writing this article, gender (in)equality in the world has been front and center of the global news cycle: The 2016 general election in the United States saw the topic of gender equality become one of the main narratives in comparing the candidates for President. Reports about terrorist attacks inevitably take a turn to remind us how …
In June of 2015 our company audio program, The Culture Guy Podcast, was launched. Since then host Christian Höferle released 21 episodes. Today, 15 months later, we have collected enough reliable user and listener data which we are sharing with you now. First of all, we want to extend a huge THANK YOU to you for downloading our podcast and …
Adjusting to different cultures and the behaviors which are acceptable and familiar to their representatives isn’t only challenging across country lines. Often we find distinct subcultures within nations. That’s the case in comparatively small countries like Spain, Germany, or Italy and especially in large territorial nations like China, India, or the United States. In the U.S. the different American cultures …
How many of you will be attending this year’s annual SIETAR USA conference? Let us invite you to join us in Tulsa, Oklahoma, from November 9-12, where the leading professionals in the intercultural arena will gather to learn from each other. For the team at The Culture Mastery this will be a first, as Christian Höferle will be leading through …
What do expat families need away from home? Which components make a community a desirable destination global business and foreign assignees? Our clients trust us and rely on us that we will lead their teams to more success across cultural borders. We are the aspirin to your expat headache. So we researched the most important success factors and compiled them …
Guest blog by Jerry Redman, Co-Founder and CEO of Second Life of Chattanooga One of two things usually happen when I’m asked what I do for a living: upon hearing the answer many folks immediately appear very uncomfortable, or others launch into a lengthy series of questions and comments about our work, the issue of trafficking itself, their outrage that …
One of my mentors is a big fan of Buckminster “Bucky” Fuller and while I haven’t studied Fuller’s work yet, there are a few quotes that stuck with me. Perhaps one of the most powerful Fuller quotations is this: “True leadership comes from the willingness to admit publicly to your mistakes.” Now, it would be thoughtless of me to not …
Recently I was featured in the video series Entrepreneurs Conquering the World, together with 23 other international business leaders. Each of us shared in a 30-minute interview some of the keys to our success – how we discovered and mastered the art of doing business internationally. If you missed any of the interviews or the free gifts that each speaker …
You may have heard the phrase: Companies don’t go global, people do. And the people who go global to take their companies with them want to be as successful abroad as possible. Who is responsible for their success? There are many factors: The expatriates themselves have to do what’s in their power to get the skills, tools, and support they …
Humanity is infested with a lethal disease. Fear of the foreign. Uneasiness with otherness. One could argue that during the last decade there has been a growing global trend of Xenophobia. Dealing with otherness appears to be really difficult for many. Years ago some people argued that globalization will alleviate the fear of what people perceive as foreign. Right now we are …
One of the greatest barriers to stepping outside our comfort zones is fear. We have no sense of what will be on the other end of taking a leap and that uncertainty is simply intolerable. But what I’ve learned – from my own experiences and from helping with others’ – is that the reality of taking that leap is often …
What does it mean to be happy? How do you know that you are doing well? Turns out there is no universal definition for this pleasant emotion. Research shows that different cultures around the world have unique concepts of well-being and happiness. It is probably safe to assume that every human in any society has a desire to be happy. …
