The automotive marketing maven tells his cross-cultural tales of selling Porsches, Chevys, Subarus, and VWs around the globe Selling a product requires understanding the needs and desires of your potential customer. You need to recognize what problems customer have and how your product can be a solution to that problem. Sales and Marketing are professional tasks that are difficult enough …
Adapt. Don’t Adopt. [The Culture Guy Podcast]
Russell Harlow on why even monkeys fall from trees Can you be “too Japanese” as a foreign professional in Japan? Apparently you can. On this episode Russell Harlow tells us how his success in adjusting to his new environment in Tokyo initially had a detrimental effect on his effectiveness as a leader of a multinational organization in Japan. Russell is …
Why Focusing on Differences Won’t Help You Build Commonality [The Culture Guy Podcast]
Darren Menabney talks about the things you may want to stop doing when working across cultures When Darren Menabney moved to Japan in 2011 it was to attend an MBA program in Tokyo. Before that, the Northern Ireland-born Torontonian spent over twenty years working for the federal government in Canada, in the Departments of Revenue, Industry, Foreign Affairs, and Defense. Today, …
What You Wish You Knew About the Cultures of World Cup 2018
During the next five weeks the eyes of the world will be looking to Russia. Not for political reasons (which cannot be ruled out, though), and more so because of sports: Russia is the host of the FIFA World Cup 2018. Call it Weltmeisterschaft, mundial de fútbol, كاس العالم, 월드컵, VM, coupe du monde, svjetski kup, Ворлд Цуп, copa do mondo, ワールドカップ, puchar świata, Кубок мира, or campionato mondiale – …
Knowledge about Different Cultures is Shaking the Foundations of Psychology
The academic discipline of psychology was developed largely in North America and Europe. Some would argue it’s been remarkably successful in understanding what drives human behavior and mental processes, which have long been thought to be universal. But in recent decades some researchers have started questioning this approach, arguing that many psychological phenomena are shaped by the culture we live …
Are some cultures really less trusting than others?
Nobel laureate Kenneth Arrow once described trust as a “lubricant of a social system”. Economic exchange, in particular, is virtually impossible without at least some level of trust. While markets, shops and online traders attempt to reduce uncertainty through customer reviews or free returns policies, consumers have to decide for themselves whether to trust unknown trading partners calling themselves obscure …
Why the Japanese concept of Nemawashi affects leadership in a Western context [The Culture Guy Podcast]
Working with professionals from Japan, Mexico, and the USA For three decades Jack Parsons worked for a Japanese car manufacturer who is building vehicles in the United States. In fact, Honda was the first automaker from Japan which established a production subsidiary in the U.S. In his functions at Honda Jack was responsible for training and supporting his company’s network …
Combining Czech, Japanese, and U.S. Influences to Boost Global Business [The Culture Guy Podcast]
From Third Culture Kid to International Business Etiquette Expert She lived abroad as a child and as an adult; she studied, worked, and traveled to more than 70 countries on 7 continents; she speaks French and Czech. Today Sharon Schweitzer has built a career around understanding cultural differences and the tremendous role they play in building strong and successful international business …
When silence doesn’t mean the same thing in different cultures
“Speech is silver. Silence is golden” This is a widely-used saying that many people in many countries are familiar with. And silence also has many different meanings in cross-cultural communication. Silence can be used to intimidate; or to save face; to show respect; or it can simply suggest that the other person is relaxed enough in your company to enjoy a …
No need to force cultural agility upon others [The Culture Guy Podcast]
Marie Gervais talks about Nabil from Nottingham and being allergic to rice in Japan On this episode Marie Gervais, the CEO of Shift Management, Inc. in Edmonton, Alberta (Canada), shares how she learned that people can be plotted on a continuum of cultural rigidity. Sometimes people’s positions on this continuum changes over the course of a lifetime, but sometimes it does …
What exactly do Interculturalists do?
How do you explain what a cultural trainer, coach, or mentor does? This is a question I had some difficulty answering throughout the first years of working in this field. And to be completely honest, to this day some members of my own family don’t quite understand what the work of interculturalists consists of. It isn’t only the “uninitiated” who …
Learning to read The Culture Map with Erin Meyer [The Culture Guy Podcast]
In this March 2016 episode Christian talks to Erin Meyer, Professor at INSEAD University in Paris, one of the leading international business schools. Erin is also the author of The Culture Map. Originally from Minnesota, Erin has been living in Paris for many years. Prior to that she worked in different parts of the world, e.g. in Botswana. There she …
From Samurai to Third Culture Kid to Culture Connector [The Culture Guy Podcast]
In this February 2016 episode Christian talks to Dr. Takanori K. Endo, CEO of Mind Life Solutions, and Crucing, LLC. Dr. Endo is a licensed clinical psychologist, international trainer, and speaker. Since 2005 he has dedicated his time to researching human psychology as it relates to competence, crisis, and conflict resolution. He has helped thousands of people in over 30 …
Developing cultural competency as life-long journey [The Culture Guy Podcast]
In this episode Christian talks to Dianne Hofner Saphiere, creator and principal of Cultural Detective (CD). Cultural Detective® is a dynamic tool system that develops invaluable competence in individuals and organizations. The project is a collaboration among dozens of acclaimed intercultural experts worldwide. The CD system enables organizations and leaders to meet the high-performance demands of an increasingly global and …