negotiations

Improve your Cross-Cultural Negotiation Style with these Country Tips

Understanding the local negotiation style is key to getting the business outcome you want If you’’ve ever tried to buy a carpet in a Turkish bazaar, you’ll know the ritual.  The seller mentions a ridiculous price. You (if you are bold enough) make a ludicrously low offer. The seller expresses outrage. You haggle for a while. If your nerve is …

Comm Cafe Podcast Dwayne RIchards

Culture, Passion, and Business in the Comm Cafe

In his day to day professional life, Dwayne Richards serves as a financial advisor, finance director, and CPA to his clients in the Toronto area. One of his side projects is his podcast, Comm Cafe, which he uses to spread practical business advice and to share his guests’ informative and inspirational stories. Recently Dwayne invited Christian Höferle to be a …

Combining Czech, Japanese, and U.S. Influences to Boost Global Business [The Culture Guy Podcast]

From Third Culture Kid to International Business Etiquette Expert She lived abroad as a child and as an adult; she studied, worked, and traveled to more than 70 countries on 7 continents; she speaks French and Czech. Today Sharon Schweitzer has built a career around understanding cultural differences and the tremendous role they play in building strong and successful international business …

How a Corporate Hack became a Global HR Leader [The Culture Guy Podcast]

Four countries, four cultures, four MBA universities Throughout his almost 20-year corporate career Matt Burns has had the opportunity of working for companies with operations around the world. Currently, he is in what he describes “the midst of a mid-career renaissance,” as he is completing an International Executive MBA program at four universities in four countries. This academic globe-trotting is serving …

Buddha Boy Monk Silence

When silence doesn’t mean the same thing in different cultures

“Speech is silver. Silence is golden” This is a widely-used saying that many people in many countries are familiar with. And silence also has many different meanings in cross-cultural communication. Silence can be used to intimidate; or to save face; to show respect; or it can simply suggest that the other person is relaxed enough in your company to enjoy a …

amazon hq2

Culture matters NOW for economic developers – just ask Amazon

Global readiness to decide biggest site selection deal of the decade Ever since Amazon announced that the company is looking to build a second headquarter (HQ2) in North America the race is on among site selection professionals and communities in the United States and Canada. Aside from hard economic and infrastructural factors, cities will now experience that cultural readiness isn’t …

Nazis not welcome

How do we respond to hatred and bigotry? [The Culture Guy Podcast]

An attempt to digest the Charlottesville riots and the rise of violent hate groups in the United States This episode begins with a different song, as it covers different terrain. I recorded it on August 13, 2017 under the fresh impression of the white supremacist “protests” in Charlottesville, VA (USA). You’ll notice that I am struggling to find the right words. …

Why creating a habit of hearing is critical for understanding “the other”

Form a custom of listening before distributing opinion You read it on this website before: Many people in “Western” cultures have forgotten or unlearned to listen to each other. This is not only the case when debating politics, it is also true for encounters across cultures. It’s certainly so when politics and culture meet. And John Wykoff will tell you it is best addressed by developing …

The secret of mastering a mixed-culture marriage [The Culture Guy Podcast]

Carmen Ring explains why tolerance will only get you through the first year of an intercultural relationship Born in Ploiești, Romania – at a time when the Iron Curtain was still closed and her country was governed under the dictatorship rule of Nicolae Ceaușescu – Carmen now lives in New York State with her American husband and their toddler son. …

How lawyers can cross cultures with ease [The Culture Guy Podcast]

Why international attorneys need to learn about intercultural communication Jeri Weber is an attorney-at-law and an intercultural consultant for legal professionals. She was born and raised in the U.S. Midwest, spent time in Asia as an exchange student and has lived and worked in China, Indonesia, the Netherlands, Belgium, and Germany. On this episode Jeri highlights the fact that most …

Why this NRI thinks “I will” beats IQ [The Culture Guy Podcast]

Why Mitch Patel thinks skills can be taught and not attitude Mitul “Mitch” Patel is the founder and CEO of Vision Hospitality Group, Inc., which will celebrate its 20th anniversary next year. Mitch is the son of immigrants from India – his father came to California from a village in Gujarat with $8 in his pocket. Today Mitch leads an …

Cultural work in a post-truth, narcissistic world

This November I attended a SIETAR meeting for the first time. Not sure why it took me so long to engage with intercultural professionals and educators at this level. I certainly recommend you don’t wait as long as I did. The gathering I attended was the annual conference of SIETAR USA in Tulsa, Oklahoma. The convention officially started on the …

How a global traveler discovered the B.A.N.K. code [The Culture Guy Podcast]

Cheri Tree is the founder and CEO of B.A.N.K.code, a company which developed a unique personality-based sales training approach. On this episode she shares the story how her nomad upbringing lead her to crack personality codes. Coming from a U.S. military family, Cheri traveled a lot during her childhood and when she was a student. Now, as an adult, she …

Ranking countries along the empathy scale

When science compares cultures it often uses the measurement tool of dimensions. There are several dimensional models out there with the Hofstede and Trompenaars frameworks being among those which are cited most. In recent years modifications like the one Erin Meyer outlines in her book The Culture Map or Andy Molinsky’s Global Dexterity have become very popular in the cross-cultural …

Let’s talk about sex(ism), baby! [The Culture Guy Podcast]

During this episode I’ll be talking about sex. In a clean and mature way. It is still a podcast around the topic of sex – and about sexism. Let me be really clear: sexism will hurt your business. And sometimes you will encounter it coming from angles you weren’t expecting. I recently wrote a piece about this topic on our …

How to build cross-cultural rapport by leaving your food comfort zone [The Culture Guy Podcast]

When he moved within the United States, from Maryland to Arkansas, Michael Spencer realized that some of the stories about the U.S. South are sometimes more than just stereotypes. Or, as he found out, Southerners like their tea sweet. Which meant that rapport building in the Ozarks is different than at the Chesapeake Bay. Then his company offered him an …

Gender roles and sexism as obstacles for global success

At the time of writing this article, gender (in)equality in the world is front and center of the global news cycle: The campaign season for the general election in the United States is in full swing and the topic of gender equality has been one of the main narratives in comparing the candidates for President. Reports about terrorist attacks inevitably …

The results are in: We know where you are from!

In June of 2015 our company audio program, The Culture Guy Podcast, was launched. Since then host Christian Höferle released 21 episodes. Today, 15 months later, we have collected enough reliable user and listener data which we are sharing with you now. First of all, we want to extend a huge THANK YOU to you for downloading our podcast and …

When the expat dream turns into a career challenge [The Culture Guy Podcast]

In the past few weeks we have been posting several useful articles on our Facebook Page about life abroad, the challenges of expatriation, raising children overseas with two languages, and repatriating back home after having lived abroad for years. So it is time we let someone who has been through all of these stages share her story. Meet Germany-native Tina …

On the radio – with Gary Rahman

Adjusting to different cultures and the behaviors which are acceptable and familiar to their representatives isn’t only challenging across country lines. Often we find distinct subcultures within nations. That’s the case in comparatively small countries like Spain, Germany, or Italy and especially in large territorial nations like China, India, or the United States. In the U.S. the different American cultures …