Bicultural Employees Can Be Your Organization’s Secret to Success

A stroll through the halls of almost any Canadian or U.S. American workplace will testify to the cultural diversity of its workforce. By 2050, around 40 per cent of the population of Canada, as well as the United States and Australia, will be immigrants or the children of immigrants. Many of these people, who make up an increasing portion of …

webinar Mexico USA

Are Mexico and the United States really two distant neighbors?

Learn how to remove US-Mexican cultural roadblocks during this webinar 🇲🇽 💥 🇺🇸 With immigration and border security issues unresolved and while NAFTA is undergoing an overhaul with unclear outcome, trade relations between Mexico and the United States remain vital to both countries’ bottom line. The legal and political frameworks of business across North America may experience a reorganization, yet the nature of …

building trust

Are some cultures really less trusting than others?

Nobel laureate Kenneth Arrow once described trust as a “lubricant of a social system”. Economic exchange, in particular, is virtually impossible without at least some level of trust. While markets, shops and online traders attempt to reduce uncertainty through customer reviews or free returns policies, consumers have to decide for themselves whether to trust unknown trading partners calling themselves obscure …

nemawashi

Why the Japanese concept of Nemawashi affects leadership in a Western context [The Culture Guy Podcast]

Working with professionals from Japan, Mexico, and the USA For three decades Jack Parsons worked for a Japanese car manufacturer who is building vehicles in the United States. In fact, Honda was the first automaker from Japan which established a production subsidiary in the U.S. In his functions at Honda Jack was responsible for training and supporting his company’s network …

negotiations

Improve your Cross-Cultural Negotiation Style with these Country Tips

Understanding the local negotiation style is key to getting the business outcome you want If you’’ve ever tried to buy a carpet in a Turkish bazaar, you’’ll know the ritual.  The seller mentions a ridiculous price. You (if you are bold enough) make a ludicrously low offer. The seller expresses outrage. You haggle for a while. If your nerve is …

training.group

The 7 Questions You Want to Ask a Cultural Training Firm

Inquire Before You Hire a Cultural Training Provider In an interconnected world with a global economy, every company is now competing on an international level. Unless, of course, they fail to develop the cross-cultural skill set which is needed to be successful in today’s business world. Companies who fall behind on building cultural competency are leaving money on the table. …

cultural competence

When Businesses Embrace a Global Mindset They Get Better Results

Making the business case for cultural competence No matter whether you are expanding your business into foreign markets, trying to recruit the best candidates from a diverse talent pool, leading a multinational (and perhaps remote) team of people, or ensuring your marketing and branding messages are received in the intended way: cultural competence and having a global mindset – your ability …

cultural assessment

The Culture Assessments You Need to Master Global Business in 2018

You Can’t Manage What You Don’t Measure Most of you have probably heard this axiom before. It is attributed to leadership and management thought leader Peter Drucker who argues that without collecting and analyzing data we have no way of tracking whether and how we are reaching our goals. If your goal this year (notice that we’re not talking about …

leadership

How leadership differs across cultures

What makes leaders good in the workplace? That depends on where in the world your workplace is. But one thing is clear: in most situations today, good leaders need to be able to manage across cultures. This means listening to what people are saying and understanding it; reading between the lines, rather than simply reacting. Leadership today requires a high …

Why failure is no fiasco and rather feedback [The Culture Guy Podcast]

Rachel Smets shares her confidence hacks for moving abroad On this episode Rachel Smets, author of “Awaken Your Confidence,” shares her experiences of moving abroad and living in different countries. Born and raised in Belgium, she currently resides in the Netherlands. She left home in her mid-20s and moved to Spain where she landed her first job abroad. Over the years, Rachel has lived in …

8 different hellos

How you can improve your foreign language skills – in 15 minutes a day

No global success without sufficient language skills You are working on foreign assignment. You are an expert in your field. Your success at home was one of the main reasons why you are here today – working for your company abroad. Your ability to speak and understand the language of your host country is improving. But you are in another culture …

First talk and then perhaps drink to connect across differences

Yes, the Heineken commercial is genius. How can we connect across differences, if we allow our differences to define us? In light of the recent political and societal trends towards even more polarization and populism this is a fair question to ask. In case you haven’t seen it yet, the Dutch brewing company Heineken released an image film in April 2017 which hit …

Why this NRI thinks “I will” beats IQ [The Culture Guy Podcast]

Why Mitch Patel thinks skills can be taught and not attitude Mitul “Mitch” Patel is the founder and CEO of Vision Hospitality Group, Inc., which will celebrate its 20th anniversary next year. Mitch is the son of immigrants from India – his father came to California from a village in Gujarat with $8 in his pocket. Today Mitch leads an …

Crack the Cultural Codes of 10 Countries

Many of the readers of this blog and users of our website work across cultures or with teams across borders and cultures on a regular basis – whether you spend your time in the office or out on the road. When you do work with people who are different than you, it is critical to have a rough sense of …

Master these skills to become an efficient global leader

When Andreas Gelder was transferred to the U.S. subsidiary of his company, his responsibilities shifted. At the head offices of his European employer he was a young up-and-comer and a part of a larger team in the finance department. Now he had to master several new roles: he became the head of finance for the Americas – a territory which …

Why you need to attend the annual conference of SIETAR USA [The Culture Guy Podcast]

Brett Parry, who serves as the Director of Communication and Marketing for SIETAR USA, is an independent intercultural coach and facilitator. Originally from Australia, he works throughout the United States from his home base in Chicago. In his role at SIETAR (Society for Intercultural Education, Training and Research), he has spearheaded efforts to revamp the organization’s online presence and digital …

How Joe Lurie intrigues people through difference [The Culture Guy Podcast]

Joe Lurie, the author of Perception and Deception – A mind-opening journey across cultures, is back for another conversation about bringing people from around the world together. If you missed the first time Joe was a guest on The Culture Guy Podcast, you can listen to the episode in the archives. During this new episode Joe shares with Christian his …

Mastermind with us at the SIETAR USA Annual Conference

How many of you will be attending this year’s annual SIETAR USA conference? Let us invite you to join us in Tulsa, Oklahoma, from November 9-12, where the leading professionals in the intercultural arena will gather to learn from each other. For the team at The Culture Mastery this will be a first, as Christian Höferle will be leading through …

The Table of Elements for Global Business Readiness

What do expat families need away from home? Which components make a community a desirable destination global business and foreign assignees? Our clients trust us and rely on us that we will lead their teams to more success across cultural borders. We are the aspirin to your expat headache. So we researched the most important success factors and compiled them …

Balancing different leadership approaches as an expat boss [The Culture Guy Podcast]

As the daughter of first generation immigrants to Australia, Stephanie Barros learned from childhood on how to balance the cultures of her birth country and those cultures represented in her family who, hailing from the Philippines, combines roots from England, Spain, Portugal, and Germany. Today, living in Singapore with her family and working as an executive for a U.S.-based, multinational …