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Meet your global growth goals with BANK

Global Excellence – Affordable Results – Trusted Methodology – Harmonious Connection Does your organization consistently meet its global growth goals? Are you finding that selling and marketing to clients and prospects from outside your country is more challenging than in your home market? With the BANK personality training system this challenge will soon be a thing of the past. We are …

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What executives, doctors, lawyers, students, teachers, baristas, and goat farmers have in common [The Culture Guy Podcast]

Getting outside of your comfort zone is easier with the tips in Andy Molinsky’s new book, Reach Exactly a year after he first appeared as a guest on The Culture Guy Podcast, Andy Molinsky is back. In this first episode of 2017 Andy talks about his latest book, Reach: A New Strategy to help You Step Outside Your Comfort Zone. Often, …

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How lawyers can cross cultures with ease [The Culture Guy Podcast]

Why international attorneys need to learn about intercultural communication Jeri Weber is an attorney-at-law and an intercultural consultant for legal professionals. She was born and raised in the U.S. Midwest, spent time in Asia as an exchange student and has lived and worked in China, Indonesia, the Netherlands, Belgium, and Germany. On this episode Jeri highlights the fact that most …

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Why this NRI thinks “I will” beats IQ [The Culture Guy Podcast]

Why Mitch Patel thinks skills can be taught and not attitude Mitul “Mitch” Patel is the founder and CEO of Vision Hospitality Group, Inc., which will celebrate its 20th anniversary next year. Mitch is the son of immigrants from India – his father came to California from a village in Gujarat with $8 in his pocket. Today Mitch leads an …

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What are you doing with your hands? [The Culture Guy Podcast]

When people communicate they don’t only use their words, they always include parts of their body to convey their message. Depending on where in the world we are from, we use our hands, our heads, and the rest of our bodies differently. You’ll find hundreds of infographics on the internet highlighting how some gestures work in certain cultures but would …

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Master these skills to become an efficient global leader

When Andreas Gelder was transferred to the U.S. subsidiary of his company, his responsibilities shifted. At the head offices of his European employer he was a young up-and-comer and a part of a larger team in the finance department. Now he had to master several new roles: he became the head of finance for the Americas – a territory which …

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Building trust in global negotiations

Negotiations are part of almost every communication. We talk to come to an agreement with our counterpart. This could be simply to decide on a time for a meeting, to approve a business strategy, or to make a deal. In global business more often than not these negotiations are done using the English language. Whether you are a native speaker …

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How to build cross-cultural rapport by leaving your food comfort zone [The Culture Guy Podcast]

When he moved within the United States, from Maryland to Arkansas, Michael Spencer realized that some of the stories about the U.S. South are sometimes more than just stereotypes. Or, as he found out, Southerners like their tea sweet. Which meant that rapport building in the Ozarks is different than at the Chesapeake Bay. Then his company offered him an …

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Why you need to attend the annual conference of SIETAR USA [The Culture Guy Podcast]

Brett Parry, who serves as the Director of Communication and Marketing for SIETAR USA, is an independent intercultural coach and facilitator. Originally from Australia, he works throughout the United States from his home base in Chicago. In his role at SIETAR (Society for Intercultural Education, Training and Research), he has spearheaded efforts to revamp the organization’s online presence and digital …

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Mastermind with us at the SIETAR USA Annual Conference

How many of you will be attending this year’s annual SIETAR USA conference? Let us invite you to join us in Tulsa, Oklahoma, from November 9-12, where the leading professionals in the intercultural arena will gather to learn from each other. For the team at The Culture Mastery this will be a first, as Christian Höferle will be leading through …

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The table of elements for global business readiness

What do expat families need away from home? Which factors make a community a desirable expatriate destination? Our clients trust us and rely on us that we will lead their teams to more success across cultural borders. We are the aspirin to your expat headache. So we researched the most important success factors and compiled them below in the infographic …

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Balancing different leadership approaches as an expat boss [The Culture Guy Podcast]

As the daughter of first generation immigrants to Australia, Stephanie Barros learned from childhood on how to balance the cultures of her birth country and those cultures represented in her family who, hailing from the Philippines, combines roots from England, Spain, Portugal, and Germany. Today, living in Singapore with her family and working as an executive for a U.S.-based, multinational …

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Follow your passion to deal with the challenges of living abroad [The Culture Guy Podcast]

Living abroad as an expatriate family comes with privileges and challenges. Belén Galindo Lizaldre and her husband Roberto Goñi Ruiz uprooted their family of four from Pamplona (Spain) to move to Chattanooga, TN in the United States. Three years in the Tennessee Valley have left a lasting impression on this expat family and on this episode Belén & Roberto share …

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Busting 5 Myths about Cross-Cultural Coaching

Once in a while we invite guests on The Culture Reflections Blog and ask them to share their experience of crossing cultures. We also follow this idea on Christian’s podcast series, The Culture Guy. The goal is to showcase which concepts other experts in the cross-cultural field use to serve their clients and how they approach their work. This first …

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How learning to say “I’m sorry” helps you recover from cultural faux pas [The Culture Guy Podcast]

In this episode Christian talks to Mamie Lamley, founder of Mandala Mystics and Coach at Empowerment on Fire. Ms. Mamie is a native of Waiʻanae, a small city on the island of O’ahu, which is part of Hawai’i, the 50th State of the USA. During the interview she explains how to properly pronounce these place names, and you’ll learn what …

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Why hiring for “cultural fit” is usually a bad idea

Hiring for “cultural fit” has been a buzz word for the human resource and talent development field in recent years. Search for the term on Google and you’ll get more than 22 million results. If you follow this topic you’ll see that the concept appears to be widely accepted across many industries. The idea that sorting for compatibility with an …

Master the Art of Crossing Cultures with this Superpower

  In this interview he recently gave Joel D. Roberts, Christian Höferle talks about how you can cross cultures efficiently – with more ease and less stress by applying a certain “superpower.”         If you are interested in learning more about cultural competence, we invite you to sign up for our newsletter, The Culture Reflections. As a …

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How Johnnie Cass fights the Tall Poppy Syndrome [The Culture Guy Podcast]

In this episode Christian talks to Johnnie Cass, communication expert, international speaker, NLP master, and coach from Sydney, Australia. Johnnie has been traveling the word for the past 15+ years and has worked with tens of thousands of individuals on five continents, coaching them all to greater levels of personal and business success. With a diverse background in film, television and …

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Learning to read The Culture Map with Erin Meyer [The Culture Guy Podcast]

In this March 2016 episode Christian talks to Erin Meyer, Professor at INSEAD University in Paris, one of the leading international business schools. Erin is also the author of The Culture Map. Originally from Minnesota, Erin has been living in Paris for many years. Prior to that she worked in different parts of the world, e.g. in Botswana. There she …

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A transatlantic career requires cultural savvy

Accepting a foreign work assignment is potentially exciting and daunting. As an expatriate not only do you have to figure out the logistics of moving yourself (and your loved ones), you also need to get used to a different work environment. Regardless whether the cultural gap between your home country and the culture you are entering is narrow or wide, …