Global Strategy Luncheon

Get the Latest on Developing a Global HR Strategy

In order to help global assignees and their families succeed when relocating internationally, human resources departments in multinational organizations need to have state-of-the-art tools to manage employee mobility and they need to have a wellformed global HR strategy. On September 27, 2018 language services firms TransNation Translations and Fluency Corp will host a lunch and learn session for human resources professionals …

manage diversity

How Unmanaged Diversity Will Lead to a Mess in Global Business [The Culture Guy Podcast]

When companies fail abroad, 50% to 70% of the time this is due to cultural differences that have not been addressed, says Sophie Lechner. The CEO of Global Commerce Education and creator of The G2 Experience is dedicated to making her clients aware of the dissimilarities and contrasts between markets and countries. Sophie Lechner about how organizing diversity properly will …

Bicultural Employees Can Be Your Organization’s Secret to Success

A stroll through the halls of almost any Canadian or U.S. American workplace will testify to the cultural diversity of its workforce. By 2050, around 40 per cent of the population of Canada, as well as the United States and Australia, will be immigrants or the children of immigrants. Many of these people, who make up an increasing portion of …

webinar Mexico USA

Are Mexico and the United States really two distant neighbors?

Learn how to remove US-Mexican cultural roadblocks during this webinar 🇲🇽 💥 🇺🇸 With immigration and border security issues unresolved and while NAFTA is undergoing an overhaul with unclear outcome, trade relations between Mexico and the United States remain vital to both countries’ bottom line. The legal and political frameworks of business across North America may experience a reorganization, yet the nature of …

building trust

Are some cultures really less trusting than others?

Nobel laureate Kenneth Arrow once described trust as a “lubricant of a social system”. Economic exchange, in particular, is virtually impossible without at least some level of trust. While markets, shops and online traders attempt to reduce uncertainty through customer reviews or free returns policies, consumers have to decide for themselves whether to trust unknown trading partners calling themselves obscure …

nemawashi

Why the Japanese concept of Nemawashi affects leadership in a Western context [The Culture Guy Podcast]

Working with professionals from Japan, Mexico, and the USA For three decades Jack Parsons worked for a Japanese car manufacturer who is building vehicles in the United States. In fact, Honda was the first automaker from Japan which established a production subsidiary in the U.S. In his functions at Honda Jack was responsible for training and supporting his company’s network …

Talking Global Business with The Culture Guy

Tami Savage is an Air Force veteran, a self-professed computer geek, and a process, automation & systems consultant in the Washington, D.C. area. She recently approached us to learn how The Culture Mastery uses assessment tools and personality profiles in order to serve our clients. The result of her inquiry was an interview Tami conducted with Christian Höferle, The Culture …

Combining Czech, Japanese, and U.S. Influences to Boost Global Business [The Culture Guy Podcast]

From Third Culture Kid to International Business Etiquette Expert She lived abroad as a child and as an adult; she studied, worked, and traveled to more than 70 countries on 7 continents; she speaks French and Czech. Today Sharon Schweitzer has built a career around understanding cultural differences and the tremendous role they play in building strong and successful international business …

training.group

The 7 Questions You Want to Ask a Cultural Training Firm

Inquire Before You Hire a Cultural Training Provider In an interconnected world with a global economy, every company is now competing on an international level. Unless, of course, they fail to develop the cross-cultural skill set which is needed to be successful in today’s business world. Companies who fall behind on building cultural competency are leaving money on the table. …

cultural competence

When Businesses Embrace a Global Mindset They Get Better Results

Making the business case for cultural competence No matter whether you are expanding your business into foreign markets, trying to recruit the best candidates from a diverse talent pool, leading a multinational (and perhaps remote) team of people, or ensuring your marketing and branding messages are received in the intended way: cultural competence and having a global mindset – your ability …

How a Corporate Hack became a Global HR Leader [The Culture Guy Podcast]

Four countries, four cultures, four MBA universities Throughout his almost 20-year corporate career Matt Burns has had the opportunity of working for companies with operations around the world. Currently, he is in what he describes “the midst of a mid-career renaissance,” as he is completing an International Executive MBA program at four universities in four countries. This academic globe-trotting is serving …

cultural assessment

The Culture Assessments You Need to Master Global Business in 2018

You Can’t Manage What You Don’t Measure Most of you have probably heard this axiom before. It is attributed to leadership and management thought leader Peter Drucker who argues that without collecting and analyzing data we have no way of tracking whether and how we are reaching our goals. If your goal this year (notice that we’re not talking about …

Making the Top Ten Lists in 2017

Taking inventory and being grateful As 2017 is drawing to a close many of us are stepping back from day to day routines and work schedules in order to reflect on the year that was and to recharge for the new year. We take inventory and celebrate our successes. Among the biggest reasons to celebrate for our team at The …

leadership

How leadership differs across cultures

What makes leaders good in the workplace? That depends on where in the world your workplace is. But one thing is clear: in most situations today, good leaders need to be able to manage across cultures. This means listening to what people are saying and understanding it; reading between the lines, rather than simply reacting. Leadership today requires a high …

Buddha Boy Monk Silence

When silence doesn’t mean the same thing in different cultures

“Speech is silver. Silence is golden” This is a widely-used saying that many people in many countries are familiar with. And silence also has many different meanings in cross-cultural communication. Silence can be used to intimidate; or to save face; to show respect; or it can simply suggest that the other person is relaxed enough in your company to enjoy a …

First talk and then perhaps drink to connect across differences

Yes, the Heineken commercial is genius. How can we connect across differences, if we allow our differences to define us? In light of the recent political and societal trends towards even more polarization and populism this is a fair question to ask. In case you haven’t seen it yet, the Dutch brewing company Heineken released an image film in April 2017 which hit …

“Chinese bastards”: What we can learn from Daimler’s cross-cultural incident

When emotions hit a high, intelligence drops to a low Whether we like it or not: Sometimes people lose their temper and act out against others. And it is usually not a pretty picture. When this happens to company leaders on foreign assignment it can create a ripple effect with far greater reach than the untamed emotional release itself. In 2016 a cross-cultural incident …

Why this NRI thinks “I will” beats IQ [The Culture Guy Podcast]

Why Mitch Patel thinks skills can be taught and not attitude Mitul “Mitch” Patel is the founder and CEO of Vision Hospitality Group, Inc., which will celebrate its 20th anniversary next year. Mitch is the son of immigrants from India – his father came to California from a village in Gujarat with $8 in his pocket. Today Mitch leads an …

Master these skills to become an efficient global leader

When Andreas Gelder was transferred to the U.S. subsidiary of his company, his responsibilities shifted. At the head offices of his European employer he was a young up-and-comer and a part of a larger team in the finance department. Now he had to master several new roles: he became the head of finance for the Americas – a territory which …

How to build cross-cultural rapport by leaving your food comfort zone [The Culture Guy Podcast]

When he moved within the United States, from Maryland to Arkansas, Michael Spencer realized that some of the stories about the U.S. South are sometimes more than just stereotypes. Or, as he found out, Southerners like their tea sweet. Which meant that rapport building in the Ozarks is different than at the Chesapeake Bay. Then his company offered him an …