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“Chinese bastards”: What we can learn from Daimler’s cross-cultural incident

When emotions hit a high, intelligence drops to a low Whether we like it or not: Sometimes people lose their temper and act out against others. And it is usually not a pretty picture. When this happens to company leaders on foreign assignment it can create a ripple effect with far greater reach than the untamed emotional release itself. In 2016 a cross-cultural incident …

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Why this NRI thinks “I will” beats IQ [The Culture Guy Podcast]

Why Mitch Patel thinks skills can be taught and not attitude Mitul “Mitch” Patel is the founder and CEO of Vision Hospitality Group, Inc., which will celebrate its 20th anniversary next year. Mitch is the son of immigrants from India – his father came to California from a village in Gujarat with $8 in his pocket. Today Mitch leads an …

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Master these skills to become an efficient global leader

When Andreas Gelder was transferred to the U.S. subsidiary of his company, his responsibilities shifted. At the head offices of his European employer he was a young up-and-comer and a part of a larger team in the finance department. Now he had to master several new roles: he became the head of finance for the Americas – a territory which …

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How to build cross-cultural rapport by leaving your food comfort zone [The Culture Guy Podcast]

When he moved within the United States, from Maryland to Arkansas, Michael Spencer realized that some of the stories about the U.S. South are sometimes more than just stereotypes. Or, as he found out, Southerners like their tea sweet. Which meant that rapport building in the Ozarks is different than at the Chesapeake Bay. Then his company offered him an …

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Why you need to attend the annual conference of SIETAR USA [The Culture Guy Podcast]

Brett Parry, who serves as the Director of Communication and Marketing for SIETAR USA, is an independent intercultural coach and facilitator. Originally from Australia, he works throughout the United States from his home base in Chicago. In his role at SIETAR (Society for Intercultural Education, Training and Research), he has spearheaded efforts to revamp the organization’s online presence and digital …

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How Joe Lurie intrigues people through difference [The Culture Guy Podcast]

Joe Lurie, the author of Perception and Deception – A mind-opening journey across cultures, is back for another conversation about bringing people from around the world together. If you missed the first time Joe was a guest on The Culture Guy Podcast, you can listen to the episode in the archives. During this new episode Joe shares with Christian his …

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The table of elements for global business readiness

What do expat families need away from home? Which factors make a community a desirable expatriate destination? Our clients trust us and rely on us that we will lead their teams to more success across cultural borders. We are the aspirin to your expat headache. So we researched the most important success factors and compiled them below in the infographic …

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Balancing different leadership approaches as an expat boss [The Culture Guy Podcast]

As the daughter of first generation immigrants to Australia, Stephanie Barros learned from childhood on how to balance the cultures of her birth country and those cultures represented in her family who, hailing from the Philippines, combines roots from England, Spain, Portugal, and Germany. Today, living in Singapore with her family and working as an executive for a U.S.-based, multinational …

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24 entrepreneurs share global business tips

Recently I was featured in the video series Entrepreneurs Conquering the World, together with 23 other international business leaders. Each of us shared in a 30-minute interview some of the keys to our success – how we discovered and mastered the art of doing business internationally. If you missed any of the interviews or the free gifts that each speaker …

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Follow your passion to deal with the challenges of living abroad [The Culture Guy Podcast]

Living abroad as an expatriate family comes with privileges and challenges. Belén Galindo Lizaldre and her husband Roberto Goñi Ruiz uprooted their family of four from Pamplona (Spain) to move to Chattanooga, TN in the United States. Three years in the Tennessee Valley have left a lasting impression on this expat family and on this episode Belén & Roberto share …

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Surprise Yourself by Taking That Leap

One of the greatest barriers to stepping outside our comfort zones is fear. We have no sense of what will be on the other end of taking a leap and that uncertainty is simply intolerable. But what I’ve learned – from my own experiences and from helping with others’ – is that the reality of taking that leap is often …

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How a TCK uses his difference to make a difference [The Culture Guy Podcast]

In this episode Christian talks with Tayo Rockson, whom some might label as a poster-child third-culture kid (TCK). Tayo was born in Nigeria and grew up in several different countries, among them Sweden, Burkina Faso, Vietnam, and the United States. He is the author of “The Ultimate Guide to TCK Living: Understanding The World Around You” and host of the …

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Busting 5 Myths about Cross-Cultural Coaching

Once in a while we invite guests on The Culture Reflections Blog and ask them to share their experience of crossing cultures. We also follow this idea on Christian’s podcast series, The Culture Guy. The goal is to showcase which concepts other experts in the cross-cultural field use to serve their clients and how they approach their work. This first …

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How learning to say “I’m sorry” helps you recover from cultural faux pas [The Culture Guy Podcast]

In this episode Christian talks to Mamie Lamley, founder of Mandala Mystics and Coach at Empowerment on Fire. Ms. Mamie is a native of Waiʻanae, a small city on the island of O’ahu, which is part of Hawai’i, the 50th State of the USA. During the interview she explains how to properly pronounce these place names, and you’ll learn what …

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Why hiring for “cultural fit” is usually a bad idea

Hiring for “cultural fit” has been a buzz word for the human resource and talent development field in recent years. Search for the term on Google and you’ll get more than 22 million results. If you follow this topic you’ll see that the concept appears to be widely accepted across many industries. The idea that sorting for compatibility with an …

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Why the smell of lions can be misleading [The Culture Guy Podcast]

In this episode Christian talks to Joe Lurie, author of the book Perception and Deception – A mind-opening journey across cultures. The book is is an engaging and insightful introduction to cross-cultural communication in a globalized world. It contains dozens of intriguing intercultural experiences, gathered from Joe’s research and his decades living abroad and managing UC Berkeley’s International House, a …

Master the Art of Crossing Cultures with this Superpower

  In this interview he recently gave Joel D. Roberts, Christian Höferle talks about how you can cross cultures efficiently – with more ease and less stress by applying a certain “superpower.”         If you are interested in learning more about cultural competence, we invite you to sign up for our newsletter, The Culture Reflections. As a …

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Why time zones suck when working globally [The Culture Guy Podcast]

In this episode Christian talks to Kyle Hegarty, who is the Managing Director of Leadership Nomad, part of the TSL Group, where he focuses on helping companies expand across the globe. Kyle has spent the past decade living in Southeast Asia and tells people: “From what I’ve seen and experienced first-hand, the area where companies fall short the most seems …

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What exactly do you do?

How do you explain what a cultural trainer/coach/mentor does? This is a question I had some difficulty answering throughout the first years of working in this field. And to be completely honest, to this day my own parents don’t quite understand what my work consists of. It isn’t only the “uninitiated” who struggle to see the value of intercultural work. The …

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How Johnnie Cass fights the Tall Poppy Syndrome [The Culture Guy Podcast]

In this episode Christian talks to Johnnie Cass, communication expert, international speaker, NLP master, and coach from Sydney, Australia. Johnnie has been traveling the word for the past 15+ years and has worked with tens of thousands of individuals on five continents, coaching them all to greater levels of personal and business success. With a diverse background in film, television and …