Communicating with Cultural Sensitivity in a Zoom World

We are curious about your feedback on this podcast. Allen Koski and Andrew Jernigan interviewed TCM founder Christian Höferle for their New Nomad Podcast. They talked about efficient communication in times of remote work and across cultures. Christian had a chance to share some useful tips on how to navigate the world of virtual meetings and conferences while still being …

women at the meeting

Why Cultural Intelligence is a Must-Have Power Skill for Global Business

Smart human resources professionals and savvy executive leaders know that if we want to be successful in increasingly diverse and global workplaces we need a set of power skills that too often aren’t taught in colleges, business schools, or as part of workforce development trainings. In an episode of Alchemizing HR — a webinar series hosted by HRCI, the premier …

Why the Level of Your Global Success Depends on Your Cultural Intelligence

Are you “culture-wise”? How much effort does it take you to adjust your work style during business interactions which involve people outside of your home culture? There are many similar terms for this power skill: culture-wise, culture-savvy, intercultural readiness, […many more…] and cultural intelligence. You can, of course, work successfully at an international scale and never develop it, but you …

Toastmaster bridging the gap

How Levels of Directness in Feedback Vary by Culture and Why That Matters

One of the trickiest communication challenges for global professionals is giving appropriate feedback across cultures. High versus low context messaging style and varying distribution of power and influence in a culture are among the determining factors for adjusting your feedback to different situations. TCM founder Christian Höferle recently had the opportunity to share some insights around the topic of cross-cultural …

managing crisis function culture

Managing a Crisis May Very Well be a Function of Culture

The current coronavirus pandemic has caught many of us by surprise. It has caused a lot of stress, fear, confusion, and uncertainty for the future in people and businesses alike, all over the world. To face the coming challenges in the workplace and the world at large, it is critical that employees know how to respond to the psychological, social, …

Crisis Management across Cultures

Crisis Management across Cultures

By now almost every country around the world has confirmed cases of Covid-19 and chances are you are currently working from home or in spatial distance from coworkers and customers. Political, community and corporate leaders are being called upon to respond. At times like these, contrasts in styles come into full view. Which is why we think it is a …

The Culture Moment 14

The Culture Moment 14

The topic for The Culture Moment #14: How cultural comparison frameworks have their limitations and why it’s so important to flex and train our “cultural muscle” in order to expand our Zone of Appropriateness. ❯❯❯ Check here for more details and specifically check out Country Navigator and the GlobeSmart Profile. What is The Culture Moment? The Culture Moment is our …

Talking Global Business with The Culture Guy

Tami Savage is an Air Force veteran, a self-professed computer geek, and a process, automation & systems consultant in the Washington, D.C. area. She recently approached us to learn how The Culture Mastery uses assessment tools and personality profiles in order to serve our clients. The result of her inquiry was an interview Tami conducted with Christian Höferle, The Culture …

cultural assessment

The Culture Assessments You Need to Master Global Business in 2018

You Can’t Manage What You Don’t Measure Most of you have probably heard this axiom before. It is attributed to leadership and management thought leader Peter Drucker who argues that without collecting and analyzing data we have no way of tracking whether and how we are reaching our goals. If your goal this year (notice that we’re not talking about …

Four Types of Cross-Cultural Training

In an international context, smart business decisions depend on the ability to bridge cultural differences. Your employees need to be able to understand these differences and how to work across cultures. We put together four types of cross-cultural training formats and other support services for expatriates and global leaders to help international top talent in bridging the gaps between cultures. …