“Chinese bastards”: What we can learn from Daimler’s cross-cultural incident

When emotions hit a high, intelligence drops to a low Whether we like it or not: Sometimes people lose their temper and act out against others. And it is usually not a pretty picture. When this happens to company leaders on foreign assignment it can create a ripple effect with far greater reach than the untamed emotional release itself. In 2016 a cross-cultural incident …

How lawyers can cross cultures with ease [The Culture Guy Podcast]

Why international attorneys need to learn about intercultural communication Jeri Weber is an attorney-at-law and an intercultural consultant for legal professionals. She was born and raised in the U.S. Midwest, spent time in Asia as an exchange student and has lived and worked in China, Indonesia, the Netherlands, Belgium, and Germany. On this episode Jeri highlights the fact that most …

Let’s talk about sex(ism), baby! [The Culture Guy Podcast]

During this episode I’ll be talking about sex. In a clean and mature way. It is still a podcast around the topic of sex – and about sexism. Let me be really clear: sexism will hurt your business. And sometimes you will encounter it coming from angles you weren’t expecting. I recently wrote a piece about this topic on our …

Gender roles and sexism as obstacles for global success

At the time of writing this article, gender (in)equality in the world is front and center of the global news cycle: The campaign season for the general election in the United States is in full swing and the topic of gender equality has been one of the main narratives in comparing the candidates for President. Reports about terrorist attacks inevitably …

When the expat dream turns into a career challenge [The Culture Guy Podcast]

In the past few weeks we have been posting several useful articles on our Facebook Page about life abroad, the challenges of expatriation, raising children overseas with two languages, and repatriating back home after having lived abroad for years. So it is time we let someone who has been through all of these stages share her story. Meet Germany-native Tina …

Overcoming the “Asia challenge” for a Western business [The Culture Guy Podcast]

In this episode Christian talks with Andreas Kambach, a native of Germany who works as a management consultant for Liebich & Partner, predominantly in Southeast Asian markets. Andreas has spent most of his professional career working for German tool manufacturers and helped build sales and distribution arms in India, China, Thailand, and Singapore. Today he utilizes his experience of developing …

Eliminate the similarity illusion for transatlantic business success

We tend to assume similarity. When people look similar, dress similar, have similar cultural origins, and share similar values it is easy to conclude that they are similar in many aspects of life. This misconception can be quite prevalent among business people from North America and Western Europe. Ever since the launch of The Culture Mastery we have had many opportunities …

From behind the Iron Curtain with a big heart [The Culture Guy Podcast]

In this episode Christian talks to Mykola Latansky, founder of the True Success Movement and President of the Academy of True Success. Mykola is Ukrainian and grew up in the Soviet Union. Shortly after the collapse of the USSR he hopped through the now rotting Iron Curtain to explore Western Europe. Not always did he follow all the laws during …

Why bridges trump walls

At our company’s home base, in the United States, there has been a lot of talk in recent months about the potential benefits of having a wall built along the country’s southern border. While I typically refrain from mixing politics and work, it shouldn’t surprise anyone that I am not very enthusiastic about walls. As someone who grew up in …

Master the Art of Crossing Cultures with this Superpower

  In this interview he recently gave Joel D. Roberts, Christian Höferle talks about how you can cross cultures efficiently – with more ease and less stress by applying a certain “superpower.”         If you are interested in learning more about cultural competence, we invite you to sign up for our newsletter, The Culture Reflections. As a …

Learning to read The Culture Map with Erin Meyer [The Culture Guy Podcast]

In this March 2016 episode Christian talks to Erin Meyer, Professor at INSEAD University in Paris, one of the leading international business schools. Erin is also the author of The Culture Map. Originally from Minnesota, Erin has been living in Paris for many years. Prior to that she worked in different parts of the world, e.g. in Botswana. There she …

A transatlantic career requires cultural savvy

Accepting a foreign work assignment is potentially exciting and daunting. As an expatriate not only do you have to figure out the logistics of moving yourself (and your loved ones), you also need to get used to a different work environment. Regardless whether the cultural gap between your home country and the culture you are entering is narrow or wide, …

Finding the zone of appropriateness when crossing cultures [The Culture Guy Podcast]

In this first episode of 2016 Christian talks to Andy Molinsky, author of the book “Global Dexterity” and Professor at International Management and Organizational Behavior at Brandeis University. Andy specializes in cross-cultural interaction in business settings and has created a popular MBA course focused on cross-cultural adaptation. He has published widely on the topic of cultural adaptation; his work has …

The Culture Guy talks to Alan Headbloom [The Culture Guy Podcast]

Welcome to Episode 001 of The Culture Guy Podcast – the official first chapter of this series. In this episode Christian talks to Alan Headbloom, Principal of Headbloom Cross-Cultural Communication in Allendale, Michigan (U.S.). Alan shares with us his work experience and some of his “cultural fool” moments he had when studying in Southwestern Germany. Alan has a track record …

Work. Together. Across Cultures.

Welcome to The Culture Mastery! Effective May 1, 2015, our company, formerly known as Höferle Consulting, will serve our clients as a revamped business entity: We are now The Culture Mastery, LLC. After more than six years in business our company has evolved. And so have our customers. Initially, Höferle Consulting was established to serve mainly clients from North America and …