How a Corporate Hack became a Global HR Leader [The Culture Guy Podcast]

Four countries, four cultures, four MBA universities Throughout his almost 20-year corporate career Matt Burns has had the opportunity of working for companies with operations around the world. Currently, he is in what he describes “the midst of a mid-career renaissance,” as he is completing an International Executive MBA program at four universities in four countries. This academic globe-trotting is serving …

cultural assessment

The Culture Assessments You Need to Master Global Business in 2018

You Can’t Manage What You Don’t Measure Most of you have probably heard this axiom before. It is attributed to leadership and management thought leader Peter Drucker who argues that without collecting and analyzing data we have no way of tracking whether and how we are reaching our goals. If your goal this year (notice that we’re not talking about …

Teheran, Iran traffic

Why your perceptions of Iran are probably wrong [The Culture Guy Podcast]

Three countries in seven years For many Western expats the list of destinations for an overseas work assignment often include countries among the developed economies as well as the leading powers among the developing nations. So living in Australia and Indonesia might not be considered unusual for a student and young professional from Germany. However, relocating to Iran – a …

leadership

How leadership differs across cultures

What makes leaders good in the workplace? That depends on where in the world your workplace is. But one thing is clear: in most situations today, good leaders need to be able to manage across cultures. This means listening to what people are saying and understanding it; reading between the lines, rather than simply reacting. Leadership today requires a high …

Buddha Boy Monk Silence

When silence doesn’t mean the same thing in different cultures

“Speech is silver. Silence is golden” This is a widely-used saying that many people in many countries are familiar with. And silence also has many different meanings in cross-cultural communication. Silence can be used to intimidate; or to save face; to show respect; or it can simply suggest that the other person is relaxed enough in your company to enjoy a …

8 different hellos

How you can improve your foreign language skills – in 15 minutes a day

No global success without sufficient language skills You are working on foreign assignment. You are an expert in your field. Your success at home was one of the main reasons why you are here today – working for your company abroad. Your ability to speak and understand the language of your host country is improving. But you are in another culture …

What do expatriates want?

Take the survey Are you currently an expatriate on a foreign work assignment? Have you lived and worked abroad in the past? Are you considering taking a position overseas? Then this survey is for you! Please take a minute to answer these short questions for expats. This brief questionnaire is designed to help us better understand how people who live …

Culture is not shocking – unless you want it to be

Are new encounters really shocking – or simply unfamiliar? When preparing people for life and work abroad cultural trainers often address the issue of culture shock. Sometimes this may sound like there will be a wave of negative experiences and emotions crashing on the shores of expat existence. Let’s set the record straight on this: The idea of a shock isn’t …

First talk and then perhaps drink to connect across differences

Yes, the Heineken commercial is genius. How can we connect across differences, if we allow our differences to define us? In light of the recent political and societal trends towards even more polarization and populism this is a fair question to ask. In case you haven’t seen it yet, the Dutch brewing company Heineken released an image film in April 2017 which hit …

No need to force cultural agility upon others [The Culture Guy Podcast]

Marie Gervais talks about Nabil from Nottingham and being allergic to rice in Japan On this episode Marie Gervais, the CEO of Shift Management, Inc. in Edmonton, Alberta (Canada), shares how she learned that people can be plotted on a continuum of cultural rigidity. Sometimes people’s positions on this continuum changes over the course of a lifetime, but sometimes it does …

Learn from U.S. Commercial Service & The Culture Mastery about business in Latin America

Helping U.S.-based businesses become more successful when working with Mexico and Colombia With Latin America as the closest and one of the largest markets for U.S. business, companies that want to succeed have to overcome challenges and meet opportunities of intercultural communication with their Latin American counterparts. The U.S. Commercial Service is partnering with The Culture Mastery for a workshop which will provide …

Teach the relevant skills in your business training to see your global teams rise

Which competencies are the most in demand for international business? And what type of business training do companies need to invest in to ensure their talent pool is equipped with the competencies required to succeed in markets around the world? These are questions which continue to come up in the conversations with our clients. Consequently, the next question usually is: How do …

The secret of mastering a mixed-culture marriage [The Culture Guy Podcast]

Carmen Ring explains why tolerance will only get you through the first year of an intercultural relationship Born in Ploiești, Romania – at a time when the Iron Curtain was still closed and her country was governed under the dictatorship rule of Nicolae Ceaușescu – Carmen now lives in New York State with her American husband and their toddler son. …

“Chinese bastards”: What we can learn from Daimler’s cross-cultural incident

When emotions hit a high, intelligence drops to a low Whether we like it or not: Sometimes people lose their temper and act out against others. And it is usually not a pretty picture. When this happens to company leaders on foreign assignment it can create a ripple effect with far greater reach than the untamed emotional release itself. In 2016 a cross-cultural incident …

How to become a cultural chameleon [The Culture Guy Podcast]

On this episode Pellegrino Riccardi explains how he reconciles his three cultural backgrounds Born in the UK to parents who came from Avellino in Southern Italy, and raised in a bicultural family in Bath – an English city which first experienced visitors from ancient Rome as early as AD 60 – Pellegrino now lives in Norway with his Norwegian wife …

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Meet your global growth goals with BANK

Global Excellence – Affordable Results – Trusted Methodology – Harmonious Connection Does your organization consistently meet its global growth goals? Are you finding that selling and marketing to clients and prospects from outside your country is more challenging than in your home market? With the BANK personality training system this challenge will soon be a thing of the past. We are …

Why cultural competence is one of seven success factors for ‘glocal’ business

Recently on this blog you found our Table of Elements for Global Business Readiness. It has become quite popular among our clients. And it’s exciting to see that EDGE Business Magazine published a modified version in its January 2017 issue. In their Skill Sets column Christian Höferle explains the importance of cultural competence for sustainable growth for ‘glocal’ businesses. Cultural Competence a KeyGrowth Factor …

How lawyers can cross cultures with ease [The Culture Guy Podcast]

Why international attorneys need to learn about intercultural communication Jeri Weber is an attorney-at-law and an intercultural consultant for legal professionals. She was born and raised in the U.S. Midwest, spent time in Asia as an exchange student and has lived and worked in China, Indonesia, the Netherlands, Belgium, and Germany. On this episode Jeri highlights the fact that most …

Why this NRI thinks “I will” beats IQ [The Culture Guy Podcast]

Why Mitch Patel thinks skills can be taught and not attitude Mitul “Mitch” Patel is the founder and CEO of Vision Hospitality Group, Inc., which will celebrate its 20th anniversary next year. Mitch is the son of immigrants from India – his father came to California from a village in Gujarat with $8 in his pocket. Today Mitch leads an …

Cultural work in a post-truth, narcissistic world

This November I attended a SIETAR meeting for the first time. Not sure why it took me so long to engage with intercultural professionals and educators at this level. I certainly recommend you don’t wait as long as I did. The gathering I attended was the annual conference of SIETAR USA in Tulsa, Oklahoma. The convention officially started on the …