Reaping the Full Benefits of Foreign Investment Requires ICE-Q

The nature of a multinational company (MNC) is to invest capital in markets outside of the country in which it began its operations. Typically, this business activity is called foreign direct investment (FDI). For open economies to flourish, cross-border trade is essential. Another critical factor for successful international business is ICE-Q – a combination of three essential, durable skills: subject …

The One Goal You Can Set for a Positive 2022

Around the turn of the year magazines, news outlets, social networks, blogs, podcasts, and all sorts of other media are full with ideas and tips around making New Year’s resolutions. Some of you might be aware of the dirty little secret to this culturally motivated routine of making commitments to significant, meaningful, and lasting change: More often than not this …

Why Our Delight Should Matter to You

When you search for a consultant, a coach, or a trainer, you probably are not seeking mediocrity for your organization. Right? That’s why we’re delighted to share with you a distinction our founder recently earned from one of our partners: IOR Global Services named Christian Höferle Trainer of the Year – Excellence in Innovation! How is this relevant to me, you ask? Since …

Communicating with Cultural Sensitivity in a Zoom World

We are curious about your feedback on this podcast. Allen Koski and Andrew Jernigan interviewed TCM founder Christian Höferle for their New Nomad Podcast. They talked about efficient communication in times of remote work and across cultures. Christian had a chance to share some useful tips on how to navigate the world of virtual meetings and conferences while still being …

Coaching with Cultural Competence for ICF’s International Coaching Week

Working with clients from around the globe, our trainer and coaching team is often confronted with people who don’t share the same cultural background as them. The relationships between a coach and their coachee develop quite differently when first languages aren’t the same or when the formative influences of culture are dissimilar. The International Coaching Federation recognizes this and offered …

women at the meeting

Why Cultural Intelligence is a Must-Have Power Skill for Global Business

Smart human resources professionals and savvy executive leaders know that if we want to be successful in increasingly diverse and global workplaces we need a set of power skills that too often aren’t taught in colleges, business schools, or as part of workforce development trainings. In an episode of Alchemizing HR — a webinar series hosted by HRCI, the premier …

We Make Global Business Skills Training a Public Enrollment Matter

Our clients want to get better at what they do. They want to succeed in global business. We give them a leg up. With our public enrollment courses. Throughout the year 2021 we are offering cross-cultural business trainings on various topics. Global business training turns your employees and executive team into more mature and skillful leaders who will have a …

Should You Change Your Corporate Culture?

Chances are, if you’re asking yourself this question, the answer may very well be yes. On the popular and well respected Decision Vision Podcast, hosted by Michael Blake for Brady Ware & Company, Christian Höferle is sharing some insights on corporate culture, creating cohesion with employees scattered around the world, and the importance of developing ICE-Q for global business success. In the …

training room

4 Reasons to Make Space for Intercultural Learning in Corporate Settings

A guest blog by Stephan Hild, originally published in German on his company blog. Effective intercultural business training can turn your employees and executive staff into more mature and considerate leaders who will have a significantly broader and deeper behavioral and cognitive repertoire when dealing with challenging situations in global business. Here’s what you’ll need and how it will pay …

What it Takes to Lead in a Multicultural, Multinational Environment

Despite the continuing trend towards more nationalistic and protectionist policies we have been seeing in many countries around the word, the interconnectedness and the interdependence of the global economy remains a reality. Cross-border business is likely to go on, no matter what the regulatory restrictions are. As a result, the need to develop leaders with a global mindset is unchanged. …

Why the Level of Your Global Success Depends on Your Cultural Intelligence

Are you “culture-wise”? How much effort does it take you to adjust your work style during business interactions which involve people outside of your home culture? There are many similar terms for this power skill: culture-wise, culture-savvy, intercultural readiness, […many more…] and cultural intelligence. You can, of course, work successfully at an international scale and never develop it, but you …

Toastmasters Webinar series

The “Communicating Across Cultures” Series

On the back of their cover story in the July 2020 issue of Toastmaster Magazine, the Toastmasters International organization hosted a series of panel discussions around the topic of efficient cross-cultural communication. The webinar series was a tremendous success which attracted a combined international audience of more than 5,200 attendees (with an additional 9,300 people registered to get access to …

Toastmaster bridging the gap

How Levels of Directness in Feedback Vary by Culture and Why That Matters

One of the trickiest communication challenges for global professionals is giving appropriate feedback across cultures. High versus low context messaging style and varying distribution of power and influence in a culture are among the determining factors for adjusting your feedback to different situations. TCM founder Christian Höferle recently had the opportunity to share some insights around the topic of cross-cultural …

12 minute convos

A 12 Minute Convo about Culture

In the fall of 2017 a Caribbean podcaster reached out to Christian to ask if he wanted to be a guest on his program. More than two years later, Engel Jones featured him on his podcast a second time. Born and raised on the twin island of Trinidad and Tobago, Engel loves great conversation. And he likes those chats short …

managing crisis function culture

Managing a Crisis May Very Well be a Function of Culture

The current coronavirus pandemic has caught many of us by surprise. It has caused a lot of stress, fear, confusion, and uncertainty for the future in people and businesses alike, all over the world. To face the coming challenges in the workplace and the world at large, it is critical that employees know how to respond to the psychological, social, …

Crisis Management across Cultures

Crisis Management across Cultures

By now almost every country around the world has confirmed cases of Covid-19 and chances are you are currently working from home or in spatial distance from coworkers and customers. Political, community and corporate leaders are being called upon to respond. At times like these, contrasts in styles come into full view. Which is why we think it is a …

language courses

Get Culture AND Language!

All of our culture programs now come with a complimentary language course! We have been offering online language learning courses for business professionals for more than a year now. Enabled via our partnership with Gymglish our clients have been able to choose French and English as available course work. As one of our service improvements for this year we are now happy to announce that we added Spanish and German …

Velocity Radio Business Christian Hoeferle J.R. McNair

TCM on Velocity Small Business Radio

In December of 2019 our team had the pleasure of participating in the Atlanta Entrepreneur Summit, hosted by the Millionaire Mastermind Academy. The event offered corporations, organizations, and governmental entities an opportunity to reach more than 500 business owners and aspiring entrepreneurs. The Summit brought together hundreds of influential – mainly female – entrepreneurs, business leaders, and start-ups to provide …

Mexico United States Cultural Differences

What You should Know about Cultural Differences Between the U.S. and Mexico

As part of our Fall/Winter Webinar series we recently offered a joint session on the main cultural roadblocks between the United States and Mexico, together with our partners at Gea Cultura. During this webinar Salvador Rodríguez Gil Batista and Christian Höferle identified ways to establish robust and reliable bridges across the Rio Grande/Bravo. Watch the webinar recording here and learn …

Uinfluence podcast Christian Höferle

Sharing the business influence of TCM on the Uinfluence Podcast

In the field of podcasting it is not uncommon that podcast hosts become guests on other people’s podcasts. Sometimes storytellers inspire other storytellers. And ideally the topics they discuss on their programs aren’t circling around the same theme. This is the case with staff training and organizational development expert Raphael Mavi and Christian Höferle. When Mavi, who produces the Uinfluence …