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“Chinese bastards”: What we can learn from Daimler’s cross-cultural incident

When emotions hit a high, intelligence drops to a low Whether we like it or not: Sometimes people lose their temper and act out against others. And it is usually not a pretty picture. When this happens to company leaders on foreign assignment it can create a ripple effect with far greater reach than the untamed emotional release itself. In 2016 a cross-cultural incident …

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Meet your global growth goals with BANK

Global Excellence – Affordable Results – Trusted Methodology – Harmonious Connection Does your organization consistently meet its global growth goals? Are you finding that selling and marketing to clients and prospects from outside your country is more challenging than in your home market? With the BANK personality training system this challenge will soon be a thing of the past. We are …

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Cultural work in a post-truth, narcissistic world

This November I attended a SIETAR meeting for the first time. Not sure why it took me so long to engage with intercultural professionals and educators at this level. I certainly recommend you don’t wait as long as I did. The gathering I attended was the annual conference of SIETAR USA in Tulsa, Oklahoma. The convention officially started on the …

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Let’s talk about sex(ism), baby! [The Culture Guy Podcast]

During this episode I’ll be talking about sex. In a clean and mature way. It is still a podcast around the topic of sex – and about sexism. Let me be really clear: sexism will hurt your business. And sometimes you will encounter it coming from angles you weren’t expecting. I recently wrote a piece about this topic on our …

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Gender roles and sexism as obstacles for global success

At the time of writing this article, gender (in)equality in the world is front and center of the global news cycle: The campaign season for the general election in the United States is in full swing and the topic of gender equality has been one of the main narratives in comparing the candidates for President. Reports about terrorist attacks inevitably …

We’re in the human dignity business

Guest blog by Jerry Redman, Co-Founder and CEO of Second Life of Chattanooga One of two things usually happen when I’m asked what I do for a living: upon hearing the answer many folks immediately appear very uncomfortable, or others launch into a lengthy series of questions and comments about our work, the issue of trafficking itself, their outrage that …

Why openness is an excellent indicator for a healthy culture

One of my mentors is a big fan of Buckminster “Bucky” Fuller and while I haven’t studied Fuller’s work yet, there are a few quotes that stuck with me. Perhaps one of the most powerful Fuller quotations is this: “True leadership comes from the willingness to admit publicly to your mistakes.” Now, it would be thoughtless of me to not …

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Why people around the world define happiness and well-being differently

What does it mean to be happy? How do you know that you are doing well? Turns out there is no universal definition for this pleasant emotion. Research shows that different cultures around the world have unique concepts of well-being and happiness. It is probably safe to assume that every human in any society has a desire to be happy. …