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Why creating a habit of hearing is critical for understanding “the other”

Form a custom of listening before distributing opinion You read it on this website before: Many people in “Western” cultures have forgotten or unlearned to listen to each other. This is not only the case when debating politics, it is also true for encounters across cultures. It’s certainly so when politics and culture meet. And John Wykoff will tell you it is best addressed by developing …

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How lawyers can cross cultures with ease [The Culture Guy Podcast]

Why international attorneys need to learn about intercultural communication Jeri Weber is an attorney-at-law and an intercultural consultant for legal professionals. She was born and raised in the U.S. Midwest, spent time in Asia as an exchange student and has lived and worked in China, Indonesia, the Netherlands, Belgium, and Germany. On this episode Jeri highlights the fact that most …

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Why this NRI thinks “I will” beats IQ [The Culture Guy Podcast]

Why Mitch Patel thinks skills can be taught and not attitude Mitul “Mitch” Patel is the founder and CEO of Vision Hospitality Group, Inc., which will celebrate its 20th anniversary next year. Mitch is the son of immigrants from India – his father came to California from a village in Gujarat with $8 in his pocket. Today Mitch leads an …

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Cultural work in a post-truth, narcissistic world

This November I attended a SIETAR meeting for the first time. Not sure why it took me so long to engage with intercultural professionals and educators at this level. I certainly recommend you don’t wait as long as I did. The gathering I attended was the annual conference of SIETAR USA in Tulsa, Oklahoma. The convention officially started on the …

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Gender roles and sexism as obstacles for global success

At the time of writing this article, gender (in)equality in the world is front and center of the global news cycle: The campaign season for the general election in the United States is in full swing and the topic of gender equality has been one of the main narratives in comparing the candidates for President. Reports about terrorist attacks inevitably …

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When the expat dream turns into a career challenge [The Culture Guy Podcast]

In the past few weeks we have been posting several useful articles on our Facebook Page about life abroad, the challenges of expatriation, raising children overseas with two languages, and repatriating back home after having lived abroad for years. So it is time we let someone who has been through all of these stages share her story. Meet Germany-native Tina …

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On the radio – with Gary Rahman

Adjusting to different cultures and the behaviors which are acceptable and familiar to their representatives isn’t only challenging across country lines. Often we find distinct subcultures within nations. That’s the case in comparatively small countries like Spain, Germany, or Italy and especially in large territorial nations like China, India, or the United States. In the U.S. the different American cultures …

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Why you need to attend the annual conference of SIETAR USA [The Culture Guy Podcast]

Brett Parry, who serves as the Director of Communication and Marketing for SIETAR USA, is an independent intercultural coach and facilitator. Originally from Australia, he works throughout the United States from his home base in Chicago. In his role at SIETAR (Society for Intercultural Education, Training and Research), he has spearheaded efforts to revamp the organization’s online presence and digital …

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How Joe Lurie intrigues people through difference [The Culture Guy Podcast]

Joe Lurie, the author of Perception and Deception – A mind-opening journey across cultures, is back for another conversation about bringing people from around the world together. If you missed the first time Joe was a guest on The Culture Guy Podcast, you can listen to the episode in the archives. During this new episode Joe shares with Christian his …

We’re in the human dignity business

Guest blog by Jerry Redman, Co-Founder and CEO of Second Life of Chattanooga One of two things usually happen when I’m asked what I do for a living: upon hearing the answer many folks immediately appear very uncomfortable, or others launch into a lengthy series of questions and comments about our work, the issue of trafficking itself, their outrage that …

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Follow your passion to deal with the challenges of living abroad [The Culture Guy Podcast]

Living abroad as an expatriate family comes with privileges and challenges. Belén Galindo Lizaldre and her husband Roberto Goñi Ruiz uprooted their family of four from Pamplona (Spain) to move to Chattanooga, TN in the United States. Three years in the Tennessee Valley have left a lasting impression on this expat family and on this episode Belén & Roberto share …

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What do expat families need away from home? Join the conversation!

You may have heard the phrase: Companies don’t go global, people do. And the people who go global to take their companies with them want to be as successful abroad as possible. Who is responsible for their success? There are many factors: The expatriates themselves have to do what’s in their power to get the skills, tools, and support they …

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Surprise Yourself by Taking That Leap

One of the greatest barriers to stepping outside our comfort zones is fear. We have no sense of what will be on the other end of taking a leap and that uncertainty is simply intolerable. But what I’ve learned – from my own experiences and from helping with others’ – is that the reality of taking that leap is often …

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Why people around the world define happiness and well-being differently

What does it mean to be happy? How do you know that you are doing well? Turns out there is no universal definition for this pleasant emotion. Research shows that different cultures around the world have unique concepts of well-being and happiness. It is probably safe to assume that every human in any society has a desire to be happy. …

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Eliminate the similarity illusion for transatlantic business success

We tend to assume similarity. When people look similar, dress similar, have similar cultural origins, and share similar values it is easy to conclude that they are similar in many aspects of life. This misconception can be quite prevalent among people from North America and Western Europe. Ever since the launch of The Culture Mastery we have had many opportunities to …

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From behind the Iron Curtain with a big heart [The Culture Guy Podcast]

In this episode Christian talks to Mykola Latansky, founder of the True Success Movement and President of the Academy of True Success. Mykola is Ukrainian and grew up in the Soviet Union. Shortly after the collapse of the USSR he hopped through the now rotting Iron Curtain to explore Western Europe. Not always did he follow all the laws during …

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Why bridges trump walls

At our company’s home base, in the United States, there has been a lot of talk in recent months about the potential benefits of having a wall built along the country’s southern border. While I typically refrain from mixing politics and work, it shouldn’t surprise anyone that I am not very enthusiastic about walls. As someone who grew up in …

Master the Art of Crossing Cultures with this Superpower

  In this interview he recently gave Joel D. Roberts, Christian Höferle talks about how you can cross cultures efficiently – with more ease and less stress by applying a certain “superpower.”         If you are interested in learning more about cultural competence, we invite you to sign up for our newsletter, The Culture Reflections. As a …

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How culture affects cuisine

One of the benefits of dealing with different cultures is the opportunity to explore the tastes of foreign lands and other people. Food and drink are as much representations of culture as are the arts, architecture, attire, or human behavior. Most of us experience this for the first time when we travel: what people abroad eat can be quite different …

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Work. Together. Across Cultures.

Welcome to The Culture Mastery! Effective May 1, 2015, our company, formerly known as Höferle Consulting, will serve our clients as a revamped business entity: We are now The Culture Mastery, LLC. After more than six years in business our company has evolved. And so have our customers. Initially, Höferle Consulting was established to serve mainly clients from North America and …