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“Chinese bastards”: What we can learn from Daimler’s cross-cultural incident

When emotions hit a high, intelligence drops to a low Whether we like it or not: Sometimes people lose their temper and act out against others. And it is usually not a pretty picture. When this happens to company leaders on foreign assignment it can create a ripple effect with far greater reach than the untamed emotional release itself. In 2016 a cross-cultural incident …

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Why this NRI thinks “I will” beats IQ [The Culture Guy Podcast]

Why Mitch Patel thinks skills can be taught and not attitude Mitul “Mitch” Patel is the founder and CEO of Vision Hospitality Group, Inc., which will celebrate its 20th anniversary next year. Mitch is the son of immigrants from India – his father came to California from a village in Gujarat with $8 in his pocket. Today Mitch leads an …

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Master these skills to become an efficient global leader

When Andreas Gelder was transferred to the U.S. subsidiary of his company, his responsibilities shifted. At the head offices of his European employer he was a young up-and-comer and a part of a larger team in the finance department. Now he had to master several new roles: he became the head of finance for the Americas – a territory which …

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How Joe Lurie intrigues people through difference [The Culture Guy Podcast]

Joe Lurie, the author of Perception and Deception – A mind-opening journey across cultures, is back for another conversation about bringing people from around the world together. If you missed the first time Joe was a guest on The Culture Guy Podcast, you can listen to the episode in the archives. During this new episode Joe shares with Christian his …

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The table of elements for global business readiness

What do expat families need away from home? Which factors make a community a desirable expatriate destination? Our clients trust us and rely on us that we will lead their teams to more success across cultural borders. We are the aspirin to your expat headache. So we researched the most important success factors and compiled them below in the infographic …

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Balancing different leadership approaches as an expat boss [The Culture Guy Podcast]

As the daughter of first generation immigrants to Australia, Stephanie Barros learned from childhood on how to balance the cultures of her birth country and those cultures represented in her family who, hailing from the Philippines, combines roots from England, Spain, Portugal, and Germany. Today, living in Singapore with her family and working as an executive for a U.S.-based, multinational …

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Follow your passion to deal with the challenges of living abroad [The Culture Guy Podcast]

Living abroad as an expatriate family comes with privileges and challenges. Belén Galindo Lizaldre and her husband Roberto Goñi Ruiz uprooted their family of four from Pamplona (Spain) to move to Chattanooga, TN in the United States. Three years in the Tennessee Valley have left a lasting impression on this expat family and on this episode Belén & Roberto share …

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How learning to say “I’m sorry” helps you recover from cultural faux pas [The Culture Guy Podcast]

In this episode Christian talks to Mamie Lamley, founder of Mandala Mystics and Coach at Empowerment on Fire. Ms. Mamie is a native of Waiʻanae, a small city on the island of O’ahu, which is part of Hawai’i, the 50th State of the USA. During the interview she explains how to properly pronounce these place names, and you’ll learn what …

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Why hiring for “cultural fit” is usually a bad idea

Hiring for “cultural fit” has been a buzz word for the human resource and talent development field in recent years. Search for the term on Google and you’ll get more than 22 million results. If you follow this topic you’ll see that the concept appears to be widely accepted across many industries. The idea that sorting for compatibility with an …

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Why the smell of lions can be misleading [The Culture Guy Podcast]

In this episode Christian talks to Joe Lurie, author of the book Perception and Deception – A mind-opening journey across cultures. The book is is an engaging and insightful introduction to cross-cultural communication in a globalized world. It contains dozens of intriguing intercultural experiences, gathered from Joe’s research and his decades living abroad and managing UC Berkeley’s International House, a …

Master the Art of Crossing Cultures with this Superpower

  In this interview he recently gave Joel D. Roberts, Christian Höferle talks about how you can cross cultures efficiently – with more ease and less stress by applying a certain “superpower.”         If you are interested in learning more about cultural competence, we invite you to sign up for our newsletter, The Culture Reflections. As a …

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Why time zones suck when working globally [The Culture Guy Podcast]

In this episode Christian talks to Kyle Hegarty, who is the Managing Director of Leadership Nomad, part of the TSL Group, where he focuses on helping companies expand across the globe. Kyle has spent the past decade living in Southeast Asia and tells people: “From what I’ve seen and experienced first-hand, the area where companies fall short the most seems …

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What exactly do you do?

How do you explain what a cultural trainer/coach/mentor does? This is a question I had some difficulty answering throughout the first years of working in this field. And to be completely honest, to this day my own parents don’t quite understand what my work consists of. It isn’t only the “uninitiated” who struggle to see the value of intercultural work. The …

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How Johnnie Cass fights the Tall Poppy Syndrome [The Culture Guy Podcast]

In this episode Christian talks to Johnnie Cass, communication expert, international speaker, NLP master, and coach from Sydney, Australia. Johnnie has been traveling the word for the past 15+ years and has worked with tens of thousands of individuals on five continents, coaching them all to greater levels of personal and business success. With a diverse background in film, television and …

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Learning to read The Culture Map with Erin Meyer [The Culture Guy Podcast]

In this March 2016 episode Christian talks to Erin Meyer, Professor at INSEAD University in Paris, one of the leading international business schools. Erin is also the author of The Culture Map. Originally from Minnesota, Erin has been living in Paris for many years. Prior to that she worked in different parts of the world, e.g. in Botswana. There she …

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From Samurai to Third Culture Kid to Culture Connector [The Culture Guy Podcast]

In this February 2016 episode Christian talks to Dr. Takanori K. Endo, CEO of Mind Life Solutions, and Crucing, LLC. Dr. Endo is a licensed clinical psychologist, international trainer, and speaker. Since 2005 he has dedicated his time to researching human psychology as it relates to competence, crisis, and conflict resolution. He has helped thousands of people in over 30 …

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Finding the zone of appropriateness when crossing cultures [The Culture Guy Podcast]

In this first episode of 2016 Christian talks to Andy Molinsky, author of the book “Global Dexterity” and Professor at International Management and Organizational Behavior at Brandeis University. Andy specializes in cross-cultural interaction in business settings and has created a popular MBA course focused on cross-cultural adaptation. He has published widely on the topic of cultural adaptation; his work has …

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How to motivate and inspire other cultures by being you [The Culture Guy Podcast]

In this episode Christian talks to Robert Riopel, international trainer and teacher for New Peaks. Robert is Canadian and lives in Calgary, Alberta with his wife Roxanne and his razorback pig Gracie May – you’ll have to listen to the show to hear what that is all about. Robert is a Master Trainer for New Peaks and Christian has had …

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Give the next generation workforce what they need

Ever since they have been entering the workforce, there has been a lot a of talk about Generation Y or, as they are often referred to, the Millennials. As they take on different levels of responsibility, organizations pay close attention to how they can harness the preferences of the Gen Y-ers. Like with every generation change that happened before, the …

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From New Zealand to China, from Australia to Papua New Guinea [The Culture Guy Podcast]

In this episode Christian talks to Trisha Carter, founder of the Cultural Intelligence (CI) Collective in Sydney (Australia). The CI Collective is a comprehensive on-line resource that supports successful cross-cultural adaptation. Trisha shares with us her experience of living and working in several Southeast Asian cultures. She has over 15 years experience as an intercultural coach and trainer helping hundreds of …